Store Manager

Melanie Lyne; Quebec; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Employee discount

Dynamic team

Career development program

Supportive management and good work-l0

Job summary

Melanie Lyne in Canada is seeking a Store Manager to lead a dynamic fashion team, drive sales, and deliver a memorable shopping experience. You will recruit, train, and coach staff, ensuring top-tier customer service while meeting financial goals and maintaining compelling store presentation.

You will schedule effectively, partner with merchandising, and act as a stylist to build personalized wardrobes for customers, fostering a positive, growth‑minded work environment.

Qualifications

• Minimum 3 years in a store management role.
• Ability to motivate and develop a team.
• Strong customer service orientation and fashion knowledge.
• Experience scheduling and achieving sales objectives.

Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service and product knowledge.
• Ensure that all key financial objectives are met (sales, closing ratio, dollars per transaction).
• Schedule effectively to provide optimal floor coverage.
• Act as a stylist to build personalized wardrobes for customers.
• Monitor team performance and provide coaching and disciplinary guidance as needed.
• Collaborate with merchandising to present attractive merchandise displays and standards.
• Support daily operations such as receiving merchandise and price changes.

Skills

Store management

Customer service

Leadership

Team coaching

Merchandising collaboration

Job description

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!