Store Manager

Ask Athena; Calgary; On-site; CAD 55,000 - 70,000; Full time

Job summary

Ask Athena in Calgary is seeking a retail store manager to lead sales and customer service, ensure store standards, and protect assets. You will hire, train, and coach staff while driving profitability and delivering an outstanding guest experience.

The role requires at least one year of retail management, a High School Diploma or GED, and the ability to work nights/weekends. Strong merchandising, inventory control, and team leadership are essential.

Qualifications

• Excellent selling skills and customer service experience.
• Strong leadership and ability to train staff.
• Experience in retail operations, inventory control, and store standards.

Responsibilities

• Support an environment that drives sales via strong customer service.
• Maintain brand standards to create a positive customer experience.
• Support achievement of sales and profit plans.
• Protect assets and control inventory shrinkage.
• Lead and coach store staff, fostering teamwork.
• Drive sales by explaining merchandise to customers.
• Demonstrate accuracy and efficiency at the point of sale.
• Demonstrate ownership and accountability.
• Hire, train, and coach a store staff of qualified employees.

Skills

Excellent selling skills

POS system familiarity

Retail industry experience

Customer service

Inventory control

Professional image

Goal orientation

Punctual and responsible

Self-motivated

Ethical behavior

Solution oriented

Leadership

High energy

Group communication

Persuasive communication

Hands-on leadership

Operational skills

Multi-tasking

Customer feedback

Problem solving

Flexible scheduling

Retail management experience

Physical stamina

Education

High School Diploma or GED

Tools

POS system

Job description

What You'll Be Doing:

• Support an environment that drives sales by having strong customer service skills.
• Consistently deliver brand enhancing store standards that create a positive customer experience.
• Support Store achievement of established sales and profit plan.
• Protect company assets and control inventory shrinkage.
• Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.
• Ability to drive sales by understanding/explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Demonstrate ownership and accountability.
• Hire/Train/Coach a store staff of qualified employees.

We'reExcited If You Have:

• Have excellent selling skills.
• Possess knowledge of a POS system to ring up sales.
• Have experience in the retail industry, customer service, and inventory control.
• Demonstrate a professional image in words, actions, and appearance.
• Like challenges and strives to exceed goals.
• Are dedicated, punctual and responsible.
• Are self-motivated.
• Demonstrate ethical behavior and take pride in work quality.
• Are solution oriented.
• Demonstrate leader in a team environment.
• Have a high energy level and are self-confident.
• Articulate and are comfortable in group settings.
• Are able to persuade others to verbally express themselves.
• Embrace a hands- on leadership role.
• Possess strong operational skills and attention to detail.
• Possess an ability to multi task and manage all aspects of a retail operation.
• Can take direction from many sources and executes action.
• Possess an ability to solicit customer feedback and be "close" to the business.
• Pro-actively seek solutions to market/store conditions.
• Able to work a flexible schedule including nights and weekends.
• High School Diploma or GED required.
• Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.
• At least one year of previous retail management experience.