Retail Store Manager - Lead Team, Drive Experience & Ops

T E C Industrial Inc; Red Deer; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Generous employee discount

Paid Time Off

Career development opportunities

Early Wage Access

Bonus potential

Job summary

Lids Sports Group is seeking a Store Manager in Red Deer to lead day-to-day retail operations and drive sales while delivering exceptional customer service. You will mentor a team, coordinate onboarding, and optimize staffing and scheduling to meet store KPIs.

The role emphasizes training, performance feedback, and maintaining store standards, with a focus on in-store experiences and brand consistency across products and embroidery services.

Qualifications

• Proven ability to drive sales results while maintaining service standards.
• Strong leadership and coaching skills to develop a team.
• Experience in retail operations and shift management.

Responsibilities

• Lead store performance to meet KPIs, sales targets and customer service goals.
• Oversee hiring, onboarding, training, and ongoing development of staff.
• Schedule staff, manage payroll, and ensure compliant store operations.
• Maintain store standards, product presentation, and visual merchandising.
• Resolve customer issues and ensure a positive in-store experience.

Skills

Sales leadership

Customer service

Team supervision

Training & development

Job description

Lids Sports Group is seeking a Store Manager in Red Deer to lead day-to-day retail operations and drive sales while delivering exceptional customer service. You will mentor a team, coordinate onboarding, and optimize staffing and scheduling to meet store KPIs.

The role emphasizes training, performance feedback, and maintaining store standards, with a focus on in-store experiences and brand consistency across products and embroidery services.