Store and Outside Sales Manager

Adams Building Supply Limited; London; On-site; CAD 55,000 - 85,000; Full time

Job summary

Adams Building Supply Limited in London, Ontario is seeking a Store and Outside Sales Manager to oversee daily store operations, supervise staff, and maintain an organized, customer‑focused sales floor. You will drive outside sales by building relationships with contractors, conducting site visits, preparing quotes, coordinating deliveries, and aligning pricing with company goals.

Effective leadership and customer service are essential to grow sales and enhance satisfaction.

Qualifications

• Strong customer service and problem-solving.
• Proven sales and lead generation to grow accounts.
• Experience with account management to develop relationships.
• Knowledge of lumber/building materials or willingness to learn.
• Retail management or outside sales experience in building supply.
• Strong communication, negotiation, interpersonal skills.
• Organizational and time-management abilities.
• Proficiency with POS systems; valid driver's license may be required.

Responsibilities

• Oversee daily store operations and supervise staff.
• Manage inventory levels and product displays.
• Maintain a clean, safe, organized sales environment.
• Lead outside sales by building contractor relationships.
• Conduct site visits, prepare quotes, follow up on opportunities.
• Support front-line customer service and resolve service issues.
• Coordinate deliveries and align pricing/promotions.
• Monitor sales performance and train team.
• Collaborate with leadership to drive growth and customer satisfaction.

Skills

Customer Service

Sales & Lead Gen

Account Management

Lumber Knowledge

Retail Management

Communication Skills

Organization

POS Systems

Tools

POS Systems

Job description

Company Description

Adams Building Supply Limited is a family-owned, multi-store supplier of lumber and building materials serving Southwestern Ontario. The company focuses on superior customer service and competitive pricing for industry professionals and skilled DIY customers. Product offerings are tailored to residential construction needs, including framing lumber, plywood, OSB, treated and cedar lumber, composite and PVC decking, exterior railings, and roofing materials. The stores also provide drywall, insulation, interior doors and trim, construction hardware, tools, and outdoor products such as BBQs and smokers. Team members work in a fast-paced, customer-centered environment with a strong emphasis on product knowledge and reliable service.

Role Description

The Store and Outside Sales Manager is a full-time, on-site role based in London, ON. This role oversees daily store operations, including supervising staff, managing inventory levels, ensuring accurate product displays, and maintaining a clean, safe, and organized sales environment. The manager leads outside sales efforts by building relationships with contractors and professional customers, conducting site visits, preparing quotes, and following up on opportunities. Day-to-day responsibilities include supporting front-line customer service, resolving service issues, coordinating deliveries, and aligning pricing and promotions with company objectives. The role also involves monitoring sales performance, training team members, and collaborating with leadership to drive growth and enhance customer satisfaction.

Qualifications

• Ability to ensure strong Customer Service and Customer Satisfaction through attentive support and problem-solving.
• Proven Sales and Lead Generation skills to grow accounts and expand the customer base.
• Experience with Account Management to maintain, strengthen, and develop long-term customer relationships.
• Knowledge of lumber, building materials, and residential construction products or willingness to learn quickly.
• Previous experience in retail management, outside sales, or a related role in the building supply or construction industry.
• Strong communication, negotiation, and interpersonal skills, with the ability to lead and motivate a diverse team.
• Solid organizational and time-management abilities, including managing multiple priorities and meeting deadlines.
• Proficiency with point-of-sale systems and basic computer applications; valid driver’s license for customer visits may be required.