Storage Solutions Agent | Flexible Shifts & Growth

Maple Leaf Self Storage Inc.; Canada; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Bonus programs

Career progression

Mentoring

Health benefits

RRSP plan

Flexible shifts

Life insurance

Employee discounts

Job summary

QuadReal Self Storage Management is seeking a customer-focused team member to assist clients with storage solutions, process reservations, and handle payments. You will upsell moving supplies, maintain neat facilities, and contribute to daily reports. Weekend availability is required, with competitive wages and a supportive work environment.

The role emphasizes friendly in-person service, phone and email communication, and teamwork within a growing storage company across Canada.

Qualifications

• High School diploma and/or some post-secondary education.
• Proven background in customer service and retail sales.
• Strong interpersonal, oral, and written communication skills.
• Proficiency in Microsoft Office and ability to learn new software applications.
• Energy, enthusiasm, and pride in your work.
• Ability to work in a team environment as well as independently.
• Ability to work weekends.

Responsibilities

• Work with clients to recommend the best storage solutions.
• Provide outstanding customer service in person, over the phone, and by email.
• Follow up on inquiries, confirm reservations, rent storage units, prepare rental documentation, and update the client database.
• Sell/upsell high-quality retail merchandise such as boxes, locks, and other moving supplies.
• Complete daily administrative duties and reports.
• Collect rental payments and follow up on outstanding accounts.
• Perform daily inspections of rental units to ensure they are clean, locked and client-ready.
• Maintain property appearance by cleaning spaces and organizing moving carts.

Skills

Customer service

Retail sales

Interpersonal skills

Communication

Weekend availability

Education

High school diploma

Tools

Microsoft Office

Job description

QuadReal Self Storage Management is seeking a customer-focused team member to assist clients with storage solutions, process reservations, and handle payments. You will upsell moving supplies, maintain neat facilities, and contribute to daily reports. Weekend availability is required, with competitive wages and a supportive work environment.

The role emphasizes friendly in-person service, phone and email communication, and teamwork within a growing storage company across Canada.