Starter - Golf Services

Stone Creek Resorts Inc.; Canmore; On-site; CAD 22,000 - 25,000; Part time

Benefits offered by this job

Discounted golf privileges

Staff meals

Subsidized staff accommodation

Job summary

Stone Creek Resorts Inc. in Canmore, AB, invites applications for a Golf Services Starter at Silvertip Resort. This entry-level role supports the Golf Services team, keeps the bag drop and driving range tidy, and helps guests with tee times and golf cart operations.

You will engage with guests with a smile, maintain safe work areas, and learn about golf rates, course layout, and resort promotions. Flexible hours, lightweight lifting, and a positive team attitude are essential in this role.

Qualifications

• Minimum age 15 years old.
• High school diploma or GED an asset.
• Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Ability to work flexible hours including some split shifts, early mornings and late evenings, weekends, and some holidays.
• Strong work ethic and positive team attitude.

Responsibilities

• Greet guests with a smile and assist with tee times and payments.
• Keep equipment and work areas clean and safe at all times.
• Explain golf cart operation and GPS fairway targets to guests.
• Monitor pace of play and ensure club storage and driving range areas are organized.
• Follow opening/closing procedures and report on-course incidents.
• Maintain knowledge of Silvertip Resort promotions and dress code.

Skills

Customer service

Teamwork

Communication

Health & safety

Flexibility

Education

High school diploma or GED

Job description

Golf Services Starter

Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, set us apart from our competitors.

We are looking for a Golf Services Starter at Silvertip Resort located in Canmore, AB. At Silvertip Resort, we deliver an exceptional golfing experience, and every team member is inspired to exceed expectations. Along with world class golf, we offer our guests exceptional F&B options from our fine dining restaurant Rustica to our bistro dining restaurant Stoney's. Our ideal candidate will possess characteristics that reflect our corporate values of caring, integrity, excellence, and team spirit. Our approach to resort development and operations is simple - we strive to provide the ultimate guest experience - which means hiring and retaining team members who strive for excellence in all that they do.

Why Silvertip Resort:

• Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases at Eagle Ranch Resort (Invermere, BC) & Silvertip Resort.
• Subsidized Staff Accommodation on site.
• Our people experience working at a world-class Golf resort.
• We care about our team's success.
• We offer a diverse and engaging work environment.

Duties & Responsibilities:

Reporting to the Golf Services Manager and/or Golf Services Supervisor – Golf Services Starter is an entry level position where you will be responsible for the overall cleanliness of the bag drop area, cart storage area and driving range. Cleaning and storage of golf carts, rental club, driving range amenities. This position is a key member of the Golf Operations team whose goal is to exceed and anticipate the expectations of our guests. As a team member of Silvertip Resort, you will be responsible for supporting and maintaining a healthy and safe working environment for all employees and guests.

• Greeting and interacting with any guests you encounter - with a smile.
• Keeping all equipment and work areas clean and safe and in proper working order at all times.
• Ensuring golfers start at their assigned tee time.
• Ensuring all golfers have checked in and paid their green fees before teeing off.
• Delivering the first tee speech to all groups.
• Ensuring guests understand golf cart operation.
• Ensuring golfers understand how to correctly use the GPS and fairway targets.
• Monitoring pace of play.
• Knowledge of the golf course, golf rates and golf shop product.
• Ensuring all guests meet the dress code requirements of Silvertip Resort.
• Maintaining radio contact with the Golf Shop, Golf Services Attendants, and Ambassadors to ensure a smooth and timely tee sheet and operations.
• Handling and report all on-course incidents when required.
• Following all on-course wildlife procedures.
• Moving and replacing cart control barriers and directional signage as necessary.
• Assisting golfers with any lost clubs or cart issues they may have while on the golf course.
• Placement of on-course set-up, signage and vehicles as assigned by the Golf Event Coordinator.
• Listening to guests' feedback and ensure a Manager is involved when necessary.
• Inspecting golf carts for any damage.
• Handling all guests' special requests in a professional manner.
• Keeping up-to-date information on all Silvertip Resort promotions and incentives.
• Following the opening and closing procedures.
• Attending meetings and training courses as required.
• Any other duties as assigned.

Requirements:

• Minimum age 15 years old
• High school diploma or GED an asset
• Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly
• Capable of operating machinery and equipment
• Ability to work flexible hours including some split shifts, early mornings and late evenings, weekends, and some holidays
• Strong work ethic and positive team attitude
• Maintain a clean and safe work environment within your department
• Follow all Health and Safety procedures
• Able to work in a team environment
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Strong work ethic and positive team attitude

Salary:

$17.00 per hour starting

Visa Requirements: Must provide eligibility to work in Canada

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.