Golf Services Starter - Silvertip

Stone Creek Resorts Inc.; Canmore; On-site; CAD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Discounted golf privileges

Staff meals

Restaurant meals

Golf shop discounts

Staff accommodation on site

Job summary

Stone Creek Resorts Inc. is seeking a Golf Services Starter at Silvertip Resort in Canmore, AB. This entry-level role supports golf operations, maintains cart and range areas, and ensures guests have a smooth tee-time experience while upholding safety standards.

You will greet guests, assist with equipment, explain cart usage and GPS, and help maintain tee sheets and course flow. Training will cover promotions and incentives.

Qualifications

• Must be at least 15 years old.
• Able to lift up to 50 lbs occasionally and 20 lbs constantly.
• Capable of operating machinery and equipment.
• Flexible hours including mornings, evenings, weekends and some holidays.
• Strong work ethic and positive team attitude.
• Maintain a clean and safe work environment.

Responsibilities

• Greet and assist guests with a smile.
• Keep equipment and work areas clean and safe.
• Ensure golfers start at their tee times and check in.
• Explain golf cart operation and GPS/fairway targets use.
• Monitor pace of play and maintain course setup.
• Assist guests with lost clubs or cart issues as needed.
• Attend meetings and training as required.
• Follow opening/closing procedures.

Skills

Team player

Strong work ethic

Interpersonal skills

Communication skills

Flexible schedule

Education

High school diploma or GED

Job description

Golf Services Starter

Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, set us apart from our competitors.

We are looking for a Golf Services Starter at Silvertip Resort located in Canmore, AB. At Silvertip Resort, we deliver an exceptional golfing experience, and every team member is inspired to exceed expectations. Along with world class golf, we offer our guests exceptional F&B options from our fine dining restaurant Rustica to our bistro dining restaurant Stoney's. Our ideal candidate will possess characteristics that reflect our corporate values of caring, integrity, excellence, and team spirit. Our approach to resort development and operations is simple - we strive to provide the ultimate guest experience - which means hiring and retaining team members who strive for excellence in all that they do.

Why Silvertip Resort:

• Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases at Eagle Ranch Resort (Invermere, BC) & Silvertip Resort.
• Subsidized Staff Accommodation on site.
• Our people experience working at a world-class Golf resort.
• We care about our team's success.
• We offer a diverse and engaging work environment.

Duties & Responsibilities:

Reporting to the Golf Services Manager and/or Golf Services Supervisor – Golf Services Starter is an entry level position where you will be responsible for the overall cleanliness of the bag drop area, cart storage area and driving range. Cleaning and storage of golf carts, rental club, driving range amenities. This position is a key member of the Golf Operations team whose goal is to exceed and anticipate the expectations of our guests. As a team member of Silvertip Resort, you will be responsible for supporting and maintaining a healthy and safe working environment for all employees and guests.

• Greeting and interacting with any guests you encounter - with a smile.
• Keeping all equipment and work areas clean and safe and in proper working order at all times.
• Ensuring golfers start at their assigned tee time.
• Ensuring all golfers have checked in and paid their green fees before teeing off.
• Delivering the first tee speech to all groups.
• Ensuring guests understand golf cart operation.
• Ensuring golfers understand how to correctly use the GPS and fairway targets.
• Monitoring pace of play.
• Knowledge of the golf course, golf rates and golf shop product.
• Ensuring all guests meet the dress code requirements of Silvertip Resort.
• Maintaining radio contact with the Golf Shop, Golf Services Attendants, and Ambassadors to ensure a smooth and timely tee sheet and operations.
• Handling and report all on-course incidents when required.
• Following all on-course wildlife procedures.
• Moving and replacing cart control barriers and directional signage as necessary.
• Assisting golfers with any lost clubs or cart issues they may have while on the golf course.
• Placement of on-course set-up, signage and vehicles as assigned by the Golf Event Coordinator.
• Listening to guests' feedback and ensure a Manager is involved when necessary.
• Inspecting golf carts for any damage.
• Handling all guests' special requests in a professional manner.
• Keeping up-to-date information on all Silvertip Resort promotions and incentives.
• Following the opening and closing procedures.
• Attending meetings and training courses as required.
• Any other duties as assigned.

Requirements:

• Minimum age 15 years old
• High school diploma or GED an asset
• Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly
• Capable of operating machinery and equipment
• Ability to work flexible hours including some split shifts, early mornings and late evenings, weekends, and some holidays
• Strong work ethic and positive team attitude
• Maintain a clean and safe work environment within your department
• Follow all Health and Safety procedures
• Able to work in a team environment
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Strong work ethic and positive team attitude

Salary:

$17.00 per hour starting

Visa Requirements: Must provide eligibility to work in Canada

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.