Golf Services Ambassador

Muskoka Bay Resort; Gravenhurst; On-site; CAD 20,000 - 28,000; Part time

Benefits offered by this job

Complimentary amenity access to Freed/

Discounted F&B

Discounted lodging

Employee events

Job summary

Muskoka Bay Resort is seeking a Golf Services Ambassador for seasonal, full-time, or part-time hours. You will support the Golf Operations team, help maintain carts and equipment, and ensure a welcoming environment for members and guests at Muskoka Bay Resort in Gravenhurst.

You’ll contribute to a superior guest experience in all weather conditions and shifts. Successful candidates will hold a G1 license to operate golf carts, demonstrate strong communication and teamwork, and be available to

Qualifications

• Must have a G1 license to operate golf carts.
• Excellent guest service and communication skills.
• Teamwork and ability to work in a fast-paced environment.

Responsibilities

• Assist the Golf Operations team with daily tasks.
• Help prepare and maintain cart staging areas and driving range.
• Provide friendly, professional service to members and guests.

Skills

Guest service

Communication

Teamwork

Punctuality

Customer service

Education

G1 license to operate golf carts

Job description

MUSKOKA BAY RESORT GOLF SERVICES AMBASSADOR

Reporting To: Director of Golf

Department: Golf Operations

Terms: Seasonal, Full-Time, Part-Time

Who We Are

No matter the season, no matter the reason, Freed Hotels & Resorts have one mission: to create memories for every guest who stays with us. We achieve this with our best-in-class, detail-oriented service at our growing portfolio of properties throughout Ontario.

Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, a brand-new 88 room hotel, now open This hotel features a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice!

Position Summary

The Golf Services Ambassador is responsible for providing an exceptional customer service experience to all members and guests in an organized and professional manner while also assisting the Golf Operations team to ensure that all equipment and rentals are cleaned, stocked and readily available for our guests and members.

Duties & Responsibilities

• Work with and assist the Professional Team with the day-to-day responsibilities of the golf department.
• Ensure set up of cart staging area, welcoming of members and guests.
• Cleaning and maintaining the entire resort property ie: picking up garbage and cigarette butts in parking lot.
• Keep the driving range, club cleaning station and cart storage areas, in a well-maintained, presentable condition.
• Ensure superior levels of customer service and member satisfaction.
• Ensure golf clubs and carts are clean and maintained to MBR level of service.
• Assist with set up for tournaments and other duties as assigned.
• Provide sincere interaction and assistance to all members and guests via face to face to interactions.
• Follow opening & closing procedures for the golf services team.
• Work in various types of weather outside depending on the season (hot, cold, wet)
• All other duties as assigned or requested.
• Must be available to work all shifts, weekends and holidays.
• Must be punctual for early morning start times.
• Must work well in team-oriented environment.
• Good communication and organizational skills.

EDUCATION & EXPERIENCE

• Must have a G1 license to operate golf carts

OUr commitment to you

• We will provide you with a supportive, communication driven workplace.
• Provide a company culture that promotes diversity, inclusion, and equity.
• Empower you to make decisions and solve problems.
• Competitive compensation package that will be commensurate with experience.
• Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more.

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role but are intended to accurately reflect principal job elements.

Wage:

$17.60 per hour

Visa Requirements

Must be eligible to work in Canada

Muskoka Bay Resort is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process. If you require any accommodations to participate in the application process, please contact Human Resources to discuss your needs.