Stage Experience Lead - Customer Experience & Sales

Inside Lvmh; Winnipeg; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning & development

Job summary

Sephora Canada in Winnipeg is seeking a Stage Experience Lead – Full Time to oversee all sales floor departments at MB-St Vital. You will guide client experience, training, and daily operations to meet store objectives.

You should have 1–3 years in a similar role, excellent communication, and the ability to recruit and develop store leaders who train cast to deliver outstanding client service. Compensation ranges CAD$20.80–CAD$24.45 per hour, plus bonus opportunities and benefits.

Qualifications

• 1–3 years’ experience in a similar role at a comparable volume store or equivalent internal experience.
• Excellent verbal and written communications skills to influence business partners at all levels.
• Ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Responsibilities

• Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support timely response to client feedback per department.
• Embracing Innovation. Support all World selling cast being properly trained in Client Interactive Technology.
• Event Management. Support in-store events as needed ensuring events help the store achieve its goals and client needs.
• Performance Assessment & Development. Coach to performance management situations within the assigned area; provide timely feedback and conduct regular check-ins.
• Entrepreneurial Spirit. Demonstrate understanding of the store’s sales performance and business opportunities.

Skills

Customer communication

Team leadership

Influence stakeholders

Talent development

Job description

Sephora Canada in Winnipeg is seeking a Stage Experience Lead – Full Time to oversee all sales floor departments at MB-St Vital. You will guide client experience, training, and daily operations to meet store objectives.

You should have 1–3 years in a similar role, excellent communication, and the ability to recruit and develop store leaders who train cast to deliver outstanding client service. Compensation ranges CAD$20.80–CAD$24.45 per hour, plus bonus opportunities and benefits.