Sr Operations Coordinator

Mosaic North America; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Senior Operations Coordinator, where you'll leverage your tech skills to drive innovation and support data-driven decisions. In this dynamic role, you'll be responsible for developing performance measurement tools, analyzing complex data sets, and collaborating with clients to enhance solutions. With opportunities for career progression and a focus on a data-driven culture, this position is ideal for those eager to make an impact in a fast-paced environment. Embrace the chance to grow and thrive while contributing to the success of the team.

Qualifications

• 1-3 years of relevant experience with large data sets.
• Strong analytical skills and attention to detail.

Responsibilities

• Build and maintain performance measurement tools using PowerBI and SQL.
• Analyze weekly results and streamline processes for efficiency.

Skills

Data Analysis

SQL

Python

Power BI

Communication Skills

Organizational Skills

Critical Thinking

Education

Bachelor’s degree in Economics, Business, Statistics, Computer Science, or related field

Tools

Power BI

SQL

Google Cloud

Excel

Job description

DESCRIPTION

Have a background in building reports? Looking for a job with career progression opportunities? Have a desire to be innovative with your tech skills? If yes, we’d love to have you join our team!

The Sr. Operations Coordinator is responsible for operational support of a client, including reporting, data collection, survey setup, and other ad hoc requests. The role involves leading report design, automation, and data administration. The coordinator will leverage business and market information to support data-driven decisions that help Mosaic achieve sales and marketing goals. They will also play a key role in developing the data-driven culture within the team.

RESPONSABILITÉS

The incumbent(s) should exhibit Acosta Group’s 8 Ways of Working:

1. Owner’s Mindset – Think, act, and decide as if owning the company.

2. Progressive and Disruptive – Proactively launch solutions to prepare for the future.

3. Deliver Results, and on our Commitments – Be performance-driven, equitable, and inclusive; deliver on promises.

4. Talent Obsessed – Embrace transformation to grow and help others thrive.

5. Client and Customer Focused – Act as strategic advisors prioritizing client and customer interests.

6. Embrace Change – Adapt and grow through transformation.

7. Collaborate internally and with Clients – Work inclusively to enhance solutions and benefit clients.

8. Debate in huddle, all-in on running the play – Encourage diverse viewpoints but ensure alignment after decisions.

Essential Functions:

• Build and maintain performance measurement tools (scorecards, reports, KPIs) using PowerBI, SQL, Python, Google Cloud.

• Collect, inspect, cleanse, and transform complex data sets.

• Manage data systems, survey setup, scheduling, and operational tasks.

• Analyze weekly results and make recommendations to improve outcomes.

• Streamline processes for efficiency.

• Stay informed on data trends and practices.

• Diagnose issues and develop solutions.

• Perform other duties as assigned.

QUALIFICATIONS

Minimum Education:

• Bachelor’s degree in Economics, Business, Statistics, Computer Science, STEM, or related field, or equivalent experience.

• Bilingual in Spanish/English preferred

• 1-3 years relevant experience.

• Experience with large data sets, software tools, and visualization.

• Intermediate SQL skills.

• Strong analytical skills.

• Excellent organizational and detail-oriented skills.

Knowledge, Skills, and Abilities:

• Excellent communication skills for internal and external interactions.

• Professional attitude in office environment.

• Advanced Excel and Power BI skills, including formulas, pivot tables, measures, visualizations.

• Ability to implement measurement strategies.

• Strong critical thinking and data insight skills.

• Ability to meet deadlines and prioritize in a fast-paced environment.

• Understanding of Mosaic business areas for identifying new opportunities.

• Proven track record of completing projects on time in ambiguous settings.