Join to apply for the Manager of Revenue Operations - Canada role at Longbow Advantage.
Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing recommendations aligned with their business objectives and supply chain initiatives.
As we continue to scale, we are looking for a strategic and experienced Manager of Revenue Operations to lead and optimize our GTM (Go-To-Market) operations. This pivotal role will shape and streamline revenue processes across Sales, Marketing, and Customer Success to support growth and operational excellence.
What to expect
The Manager of Revenue Operations will oversee all aspects of our GTM operational infrastructure, ensuring Sales, Marketing, and Customer Success teams have the structure, data, and tools needed to succeed.
- Lead efforts to optimize and innovate revenue processes, manage data-driven insights for leadership, and create scalable solutions aligned with strategic objectives.
- This role is ideal for a strategic thinker with a hands-on approach to operational challenges, who excels in a high-growth, fast-paced environment.
- This role is Remote based in Canada.
Key Responsibilities:
- Revenue Strategy & Planning:
- Collaborate with GTM Leadership to define and execute revenue growth strategies.
- Develop and manage territory, quota, and compensation frameworks.
- Lead annual and quarterly planning to optimize GTM efficiency and revenue attainment.
- Operational Excellence & Process Optimization:
- Drive continuous improvement across the full revenue funnel – from lead generation and sales to customer onboarding, retention, and expansion.
- Identify and implement best practices to reduce friction, improve productivity, and enhance customer experience.
- Create scalable systems and processes to support growth across the entire customer lifecycle.
- Revenue Data Analysis & Insights:
- Own analytics and reporting across Sales, Marketing & Customer Success.
- Develop dashboards and KPIs to provide full-funnel visibility (e.g., MQL to SQL conversion, sales pipeline health, churn rates, upsell opportunities).
- Deliver actionable insights to executive leadership for strategic decision-making.
- Technology & Systems Management:
- Manage the GTM tech stack, including CRM (e.g., HubSpot, Dealhub), marketing automation, customer success platforms, and analytics tools.
- Ensure seamless integration, data integrity, and user adoption.
- Evaluate and implement new technologies to enhance operational efficiency and data visibility.
- Cross-Functional Collaboration:
- Act as operational glue between Sales, Marketing, Customer Success, Product & Finance.
- Ensure alignment on key initiatives such as lead management, product launches, client onboarding, and revenue expansion efforts.
- Facilitate smooth information flow and collaboration to maximize revenue generation.
- Enablement, Onboarding & Continuous Learning:
- Partner with GTM team to design onboarding programs and ongoing training for GTM teams.
- Develop and maintain playbooks, sales tools, competitive intelligence, and lifecycle enablement.
- Leadership & Team Development:
- Build and mentor a high-performing Revenue Operations team.
- Foster a culture of collaboration, innovation, data-driven decision-making, and continuous improvement.
Qualifications:
- Experience:
- 5+ years in Revenue Operations, Sales Operations, or similar roles in SaaS, tech, or consulting.
- At least 3 years building and scaling sales operations functions.
- Skills and Competencies:
- Strategic & Analytical: Strong strategic thinking and data analysis skills.
- Technical Proficiency: Expertise in CRM (e.g., HubSpot, Salesforce), marketing automation, BI tools (Tableau, Power BI), and sales tech stack. Strong Excel and data modeling skills.
- Process-Oriented: Proven success in designing and optimizing revenue processes with a customer-centric approach.
- Leadership and Influence: Ability to lead initiatives, influence stakeholders, and communicate effectively with leadership.
- Growth Mindset: Proactive problem-solver thriving in fast-paced environments, passionate about continuous improvement.
Why Join Longbow?
- Supportive work environment
- Work/life balance
- Competitive salary
- 4 weeks paid vacation
- 6 paid sick days, 2 personal days annually
- Health and dental benefits from day one
- Group RRSP/401k matching
- Work from Home
Longbow Advantage is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
Note: We cannot assist with relocation or work permit applications for this role.