Sr Operations Coordinator

Mosaic North America; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in Toronto is seeking a Sr Operations Coordinator to support client operations, focusing on reporting and data management. The role involves building performance measurement tools and making data-driven decisions to enhance sales and marketing objectives. Ideal candidates will have a background in data analysis and project coordination, with opportunities for career progression.

Qualifications

• 1-3 years relevant experience required.
• Bilingual in Spanish/English preferred.

Responsibilities

• Build and maintain performance measurement tools.
• Analyze weekly results and make data-driven recommendations.
• Streamline processes for efficiency.

Skills

Communication

Analytical Thinking

Organizational Skills

Education

Bachelor’s in Economics

Bachelor’s in Business

Bachelor’s in Statistics

Bachelor’s in Computer Science

Bachelor’s in STEM

Tools

PowerBI

SQL

Python

Google Cloud

Job description

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Description

Have a background in building reports? Looking for a job with career progression opportunities? Have a desire to be innovative with your tech skills? If yes, we’d love to have you join our team!

The Sr. Operations Coordinator is responsible for the operational support of a client, including responsibility for reporting, data collection, survey setup, and other adhoc requests. The Sr. Operations Coordinator will lead standardized report design, automation and data administration. They will leverage business and market relevant information to make data-driven decisions that allow Mosaic to achieve its sales and marketing objectives and quickly adapt tactics. They will play a key role in evolving and growing the data-driven discipline within our team and contribute to our shared success.

Responsibilities

• Owner’s Mindset – Think, act, and make decisions like we own the company.
• Progressive and Disruptive – Look to the future and proactively launch solutions to help our clients prepare for it.
• Deliver Results, and on our Commitments – Be performance-based, equitable, and inclusive; deliver what we promise.
• Talent Obsessed – Transform and help associates thrive with change.
• Client and Customer Focused – Act in our clients’ and customers’ best interests.
• Embrace Change – Transform to grow; help teams adapt and thrive.
• Collaborate internally and with Clients – Work inclusively to elevate solutions and benefit from broad capabilities.
• Debate in huddle, all-in on running the play – Encourage diverse viewpoints, then align once a decision is made.

Essential Functions

• Build and maintain performance measurement tools using PowerBI, SQL, Python, and Google Cloud.
• Collect, inspect, cleanse, and transform complex data sets.
• Manage data systems, survey setup, scheduling, and operational tasks.
• Analyze weekly results and make data-driven recommendations.
• Streamline processes for efficiency.
• Stay informed on data trends and practices.
• Diagnose issues and develop solutions.
• Other duties as assigned.

Qualifications

Minimum Education:

• Bachelor’s in Economics, Business, Statistics, Computer Science, STEM, or related field, or equivalent experience.
• Bilingual in Spanish/English preferred.
• 1-3 years relevant experience.
• Experience with large data sets, software, SQL knowledge, analytical skills.
• Organizational skills, attention to detail, project coordination, prioritization.

Knowledge, Skills, and Abilities:

• Excellent communication skills.
• Professional attitude.
• Advanced Excel and Power BI skills.
• Strong analytical and critical thinking.
• Ability to meet deadlines in a fast-paced environment.
• Understanding of Mosaic’s business to identify opportunities.
• Proven project completion and result achievement.

Mosaic North America is an Equal Opportunity Employer.