Sr IT Business Systems Analyst

TechAlliance of Southwestern Ontario, London Economic Development Corporation; London; Hybrid; CAD 61,000 - 114,000; Full time

Job summary

Join a forward-thinking organization as a Senior IT Business Systems Analyst, where your expertise in business analysis and technical solutions will be pivotal in driving innovation and enhancing customer experiences. You will collaborate closely with teams to design workflows, analyze systems, and ensure alignment with business needs. This role offers a dynamic environment where your contributions will help shape the future of technology solutions, fostering a culture of inclusivity and excellence. If you're ready to make an impact and thrive in a supportive workplace, this opportunity is for you.

Benefits

Diverse and Inclusive Workplace

Career Development Opportunities

Employee Well-being Programs

Qualifications

• 5+ years of experience in a business analysis role.
• Strong analytical skills and structured problem-solving approach.

Responsibilities

• Build solutions based on business requirements and perform functional testing.
• Analyze technical solutions and define business problems/opportunities.

Skills

Business Analysis

Problem Solving

Customer Service Orientation

Technical Analysis

QA Processes

Legacy Technologies

Insurance Knowledge

Mainframe Environment Experience

Education

Degree in Commerce/Management Information Systems

Equivalent Training and Experience

Tools

OnBase

Job description

Our Technology, Canada Life & Great West-Life team is a strategic partner to the Business. Our vision is to live by our employee promise (to inspire, empower, and be valued) and have laser focus on elevating the customer experience and realizing business value. We are embracing modernization, looking to innovate and grow our agile ways of working.

What you will do

The Senior IT Business Systems Analyst maintains a “business perspective” through all phases of the problem resolution and systems enhancement. Senior IT Business Systems Analysts work closely with the business to understand their needs, opportunities and requirements. Working in a team environment, the Senior IT Business Systems Analyst is responsible for:

• Building solutions based on business requirements
• Experience analysing and understanding technical solutions
• Experience designing business workflows based on requirements
• Ensuring that the system meets the defined business requirements
• Defining business problems/opportunities, providing a clear definition and performing benefit analysis
• Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
• Performing functional analysis and design, defining and documenting detailed business requirements
• Performing functional testing of system changes and supporting user acceptance testing of those changes
• Contributing to training strategies and business implementation planning
• Experience working with OnBase would be an asset

What you will bring

• Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience with a minimum of 5+ years of experience in a business analysis role.
• Excellent understanding of business principles and experience with a broad range of different types of business functions
• Excellent understanding of general IT project methodologies, processes and practices
• Strong analytical and problem solving skills that rely on a structured approach to problem solving
• Exceptional internal consulting skills with a strong customer service orientation
• Experience with QA Processes, test planning and testing technical solutions.
• Experience with technical analysis and support
• Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be an asset.
• Insurance Knowledge is an asset.
• Having worked in a mainframe environment would be an asset.
• Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience
• Proven leadership skills with a commitment to customer service.
• Strong interpersonal skills and a demonstrated ability to work effectively in a team environment
• Ability to adapt to change and perform effectively under pressure
• Demonstrated ability to work both individually and as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative, team-oriented leadership skills and attention to detail

The base salary for this position is between $61,000 - $114,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Be your best at Canada Life - Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [e-mail].

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 2498

Category: Digital Technology

Location: London, ON, CA; Toronto, ON, CA; Winnipeg, MB, CA