Sr Engineer, End User Services

Moneris; Toronto; Hybrid; CAD 99,121 - 134,522; Full time

Benefits offered by this job

Comprehensive rewards program

Retirement support

Continuous learning opportunities

Flexible work arrangements

Job summary

Moneris is seeking a Senior Engineer, End User Services in Toronto to lead endpoint management and end-user technologies. Responsibilities include administering Microsoft Intune, managing device standards, and providing senior-level escalation support. The ideal candidate has over 5 years of experience in endpoint management, expertise with Microsoft Intune, and scripting skills using PowerShell. Moneris offers a comprehensive rewards program, flexible work arrangements, and continuous learning opportunities.

Qualifications

• 5+ years of experience in end‑user enablement or endpoint management.
• 5–7 years' hands-on experience with modern endpoint management technologies.
• 3–5 years of scripting experience using PowerShell.

Responsibilities

• Administer Microsoft Intune to deploy applications and manage devices.
• Own Windows image development, security hardening, and release strategies.
• Lead testing of new Windows and endpoint security capabilities.

Skills

Microsoft Intune

PowerShell

Windows Management

Scripting

Automation

Education

Bachelor’s degree in Computer Science

Tools

SCCM

Microsoft Graph API

Autopilot

Job description

As a Senior Engineer, End User Services, you will lead the strategy and execution of Moneris’ modern endpoint management and end‑user enablement technologies. You’ll own device standards, automation, Windows image lifecycle, and modern management solutions while providing senior‑level technical leadership and escalation support across the organization.

This role offers meaningful ownership of enterprise endpoint strategy, exposure to modern management technologies at scale, and the opportunity to shape automation and self‑service experiences for thousands of users. You’ll work closely with security, infrastructure, and support teams to improve reliability, compliance, and user experience. Moneris supports continuous learning, mentorship, and the ability to influence technology direction in a hybrid work environment.

Location: Toronto (hybrid)

Reporting Relationship: Manager, End User Services

Posting Type: Replacement Position

Salary Range: $99,121 – $134,522

Total compensation may also include variable or discretionary incentive components.

What You’ll Do

• Administer Microsoft Intune to deploy applications, manage patching, and enable automation through Autopilot and modern enrollment workflows.
• Manage Windows, macOS, iOS, and Android devices using Intune and other SaaS endpoint platforms.
• Own Windows image development, security hardening, testing, and release strategy execution.
• Execute endpoint patching and vulnerability remediation using Intune, SCCM, and related tooling.
• Develop PowerShell and Microsoft Graph scripts to automate endpoint management and reporting.
• Provide third‑level escalation support for complex end‑user and device issues.
• Lead pilots and testing of new Windows, Intune, and endpoint security capabilities.
• Mentor junior engineers and contribute to standards, documentation, and process improvements.

Required Qualifications

• Bachelor’s degree in Computer Science or equivalent professional experience.
• 5+ years in end‑user enablement, endpoint management, or enterprise support roles.
• 5–7 years of hands‑on experience with modern endpoint management technologies, including Microsoft Intune and Autopilot.
• Intermediate to advanced expertise configuring Intune policies, application deployments, enrollment, and workload management.
• 3–5 years of scripting and automation experience using PowerShell and/or Microsoft Graph API.
• Experience managing Windows endpoint images, patching, and vulnerability remediation at scale.

Preferred Qualifications

• Experience managing macOS, iOS, and Android devices in an enterprise environment.
• Prior leadership or mentoring experience within endpoint or EUC teams.
• Fluency in French.

What You Get

• Comprehensive total rewards program with bonus eligibility and flexible benefits from day one.
• Retirement support, including company match and a defined contribution pension plan.
• Continuous learning through Coursera, mentorship programs, and internal mobility opportunities.
• Wellness support, including EFAP, virtual healthcare, and workplace wellness initiatives.
• Flexible work arrangements, paid time off programs, and exclusive employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity‑deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.