Sr. Consultant, Release Engineer

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Canadian Imperial Bank of Commerce (CIBC) is seeking a Senior Consultant, Change Management in Toronto. The role focuses on leading change strategies, engaging stakeholders, and driving adoption across strategic initiatives within a hybrid work model.

You will assess impacts, develop readiness plans, and coach leaders to ensure sustained transformation. The position values collaboration, clear communication, and cross‑functional partnership to achieve measurable outcomes.

Qualifications

• 5-7+ years of change management, organizational change, transformation, or related delivery experience.
• Strong communication and facilitation skills with cross-functional partners.
• Undergraduate degree in Business/HR/Communications/Organizational Development or related field; certification is a plus.

Responsibilities

• Lead development and execution of change management strategies and plans aligning to project goals and timelines.
• Perform change impact assessments and translate findings into actionable plans for stakeholders and processes.
• Build relationships with business leaders, project managers, and cross-functional partners to drive alignment and embed change activities.
• Develop and deliver communications, readiness, and adoption plans to help employees understand and embrace change.
• Assess readiness, identify resistance points, and coach leaders and managers on leading change.
• Track progress and drive continuous improvement of change management practices, templates, and tools.

Skills

Change Management

Change Management Processes

Communication

Deliverables Management

Management Reporting

Personal Initiative

Process Improvements

Project Management

Teamwork

Education

Bachelor's degree in Business Administration

Change management certification (Prosci/ACMP)

Job description

What You'll Be Doing

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

You’ll join a team that helps drive business and transformation initiatives across the organization by making change practical, thoughtful, and sustainable. As a Senior Consultant, Change Management, you’ll lead and support change management activities for strategic initiatives, working closely with business leaders, project teams, and key stakeholders. You’ll assess organizational impacts, develop change strategies, and create plans that build readiness, engagement, and adoption. You’ll help teams navigate changes to processes, tools, and ways of working by identifying risks and barriers early and recommending solutions. You’ll also provide guidance to leaders and managers so they can confidently support their teams through change and help ensure outcomes are sustained over time. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 day per week on-site, while other days will be remote.

How You'll Succeed

• Change Strategy Leadership - Lead the development and execution of change management strategies and plans for business and enterprise initiatives, ensuring change activities are aligned to project goals and delivery timelines.
• Impact Assessment - Conduct change impact assessments to identify implications for stakeholders, business processes, roles, and operational practices, and translate findings into actionable plans
• Stakeholder Engagement - Build strong relationships with business leaders, project managers, and cross-functional partners to drive alignment, support decision-making, and embed change activities into overall project delivery.
• Readiness and Adoption - Develop and deliver communication, stakeholder engagement, readiness, and adoption plans that help employees understand, prepare for, and adopt change successfully.
• Risk Mitigation and Coaching - Assess organizational readiness, identify resistance points and barriers, and recommend mitigation strategies while coaching leaders and people managers on their role in leading change.
• Measurement and Continuous Improvement - Track and report on change progress, stakeholder readiness, adoption measures, and key risks, while contributing to the continuous improvement of change management practices, templates, and tools.

Who You Are

You have deep change management experience. You bring 5-7+ years of experience in change management, organizational change, transformation, project delivery, or a related field. You’ve supported complex, cross-functional initiatives and know how to move change from planning to sustained adoption. You can lead through influence. You’re skilled at partnering with business leaders, project teams, and stakeholders at different levels of the organization. You build credibility quickly and help create alignment across diverse groups. You’re a strong communicator and facilitator. You’re confident developing communication and engagement plans, facilitating workshops and working sessions, and helping stakeholders navigate change with clarity and confidence. You know how to turn insight into action. You can assess organizational impacts, evaluate readiness, identify risks and resistance, and implement practical strategies that support successful adoption. You have the right education and credentials. You have an undergraduate degree in Business Administration, Human Resources, Communications, Organizational Development, or a related field. A change management certification such as Prosci, Association of Change Management Professionals (ACMP), or an equivalent designation is an asset.

Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability in how you work with others and support change across the organization.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

• Change Management
• Change Management Processes
• Communication
• Deliverables Management
• Management Reporting
• Personal Initiative
• Process Improvements
• Project Management
• Teamwork

About Us

At CIBC, we are in business to help our clients, employees and shareholders achieve what's important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.