Business Systems Analyst

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Canadian Imperial Bank of Commerce (CIBC) seeks an experienced Business Systems Analyst in Toronto. You will lead complex projects aligned to the enterprise architecture roadmap, collaborating with business and technology teams to design strategic solutions and enable end-to-end implementation.

You will work in a hybrid model (1–3 days on-site, remaining days remote) to deliver flexible, innovative client experiences while mentoring others and evolving our solution designs.

Qualifications

• Degree in Computer Science, Business or related field.
• At least 3 years leading BSA projects and designing solutions.
• Experience with Agile methodologies and Application/Architecture Development is an asset.

Responsibilities

• Understand and document requirements with business partners to facilitate solution design discussions.
• Build strong relationships, lead discussions, and ensure solutions meet requirements.
• Design client-focused solutions and prepare validation documents for scope, requirements and QA.
• Lead and mentor a diverse team, supporting end-to-end project implementation and resolving operational issues.

Skills

Analytical Thinking

Business Requirements

Business Systems Analysis

IT Process Improvement

Mentoring Staff

Operational Efficiency

Service Delivery

Solutions Design

System Applications

Technical Knowledge

Education

Bachelor's degree in Computer Science, Business, and/or a related field

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Systems Analyst, you’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise architecture roadmap. you’ll support end-to-end project implementation and act as a subject matter expert in both business and technology. You’ll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs.
• Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Leading and mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You put our clients first.
• You engage with purpose to find the right solutions.
• You go the extra mile, because it’s the right thing to do.
• You give meaning to data.
• You enjoy investigating complex problems and making sense of information.
• You communicate detailed information in a meaningful way.
• You’re inspired by collective success.
• You know that teamwork can transform a good idea into a great one.
• You know that an inclusive team that enjoys working together can bring a vision to life.
• Your influence makes a difference.
• You know that relationships and networks are essential to success.
• You inspire outcomes by sharing your expertise.

You have a degree in Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a BSA role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 4th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

• Analytical Thinking
• Business Requirements
• Business Systems Analysis
• IT Process Improvement
• Mentoring Staff
• Operational Efficiency
• Service Delivery
• Solutions Design
• System Applications
• Technical Knowledge

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.