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Join a forward-thinking company as an Operations Manager, where your expertise will drive strategic initiatives to enhance customer experiences. You will collaborate with extended teams to implement operational strategies, manage relationships, and leverage data to create actionable insights. This role offers a unique opportunity to lead process improvements and utilize your project management skills in a dynamic environment. With a commitment to employee well-being, the organization provides a hybrid work model, generous mental health coverage, and educational subsidies, ensuring you thrive both personally and professionally.
Sr. Associate, Operations
Apply locations Toronto, ON time type Full time posted on Posted Yesterday job requisition id R210529 161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Sr. Associate, Operations
About Capital One Canada.
For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
About the Role
If you thrive in understanding how things work, making them better and solving complex problems by focusing first and foremost on the customer, then this role is for you! As an Operations Manager within Capital One, you will work with extended teams across the enterprise to further Capital One’s Servicing Operational strategy. Your work will directly help ensure we are keeping our promises to customers, meeting our regulatory commitments, helping us capitalize on efficiencies, while constantly striving to improve our Customer Experience.
Your Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Working at Capital One.
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.