Product Operations Associate

Caseware; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Caseware, a pioneering Fintech company in Canada, is looking for a motivated Product Operations Associate to enhance team effectiveness and innovate processes. This entry-level role offers a dynamic environment where you'll contribute to impactful solutions in the audit and accounting software industry. Join their Toronto team for a full-time opportunity focused on learning and growing in a supportive culture, with a strong emphasis on technology and collaboration.

Benefits

Flexible work options

Competitive compensation

Generous time-off policies

Collaboration and knowledge sharing

Performance bonuses

Qualifications

• Eager to grow and tackle big challenges.
• Demonstrated interest in AI and new technologies.
• High reliability in managing tasks and projects.

Responsibilities

• Identify process improvements to boost efficiency.
• Engage with stakeholders to gather feedback.
• Monitor key metrics and present actionable insights.

Skills

Organizational skills

Data analysis

Automation

Communication

Technical curiosity

Education

Bachelor’s degree in Commerce, Business Administration, or a related field

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We’re seeking a high-potential, driven, and intellectually curious Product Operations Associate to join our dynamic team. This is an ideal opportunity for someone early in their career who is looking to make a big impact in a fast-paced environment. You’ll work alongside seasoned product leaders to enhance team effectiveness, improve processes, adopt and experiment with new technologies, and help foster a vibrant and high-performing product culture.

This role is perfect for someone who is not afraid to dive into technical or routine/administrative tasks if it means unlocking greater efficiency or exciting innovation. If you're sharp, proactive, and eager to learn and contribute, we want to hear from you.

This is a full-time, permanent position.

Location: This role is on-site, requiring the successful candidate to work 5 days a week in our Toronto office located at 351 King Street East, Toronto, Ontario

What You Will Be Doing

• Identify and implement process improvements to streamline workflows, boost efficiency, and foster productivity.
• Engage with stakeholders to gather feedback, analyze findings, and iterate on process and tooling improvements.
• Champion the adoption of new technologies and tools, with a strong emphasis on experimentation, particularly in the AI and automation space.
• Monitor, track, and analyze key metrics, presenting actionable insights to drive data-informed decisions.
• Collaborate closely with Product Managers and cross-functional teams across global offices in various time zones, ensuring clear communication and alignment.
• Provide strong organizational support across various initiatives, helping ensure work is structured, documented, and effectively executed.
• Provide support and analysis for holistic portfolio management.
• Coordinate and facilitate team meetings, events, rituals, and off-sites to enhance collaboration and engagement.
  
  

What You Will Bring

• Exceptionally capable, motivated, and eager to grow. You may be fresh out of school but you’re ready to take on big challenges and learn fast.
• Comfortable evaluating and using sophisticated tools, and capable of building automations and workflows to improve team operations.
• Bachelor’s degree in Commerce, Business Administration, or a related field.
• Must have a strong, demonstrated interest in AI and be ready to experiment with new tools and technologies.
• Demonstrate high reliability in managing critical tasks and projects. Act with urgency and a proactive mindset to address issues and drive improvements.
• Highly organized, with the ability to manage multiple workstreams and priorities effectively.
• Data-oriented mindset, comfortable analyzing metrics and presenting findings clearly and effectively.
• Exceptional communication and interpersonal skills, capable of engaging effectively across all levels of the organization and with global teams to drive a high-energy, high impact product culture
  
  

What's In It For You

️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.

️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.

️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [e-mail].

Background Check

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security And Fraud

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.

PI271955028

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Software Development

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