Sr. Analyst, Supply Chain – Transportation Systems and Processes

Loblaw Companies Limited; Brampton; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that values authenticity and trust as you embark on a rewarding career in Supply Chain Logistics. This role offers the opportunity to work collaboratively with operational teams and IT to design and implement systems that optimize supply chain processes. You will engage in various projects, document user stories, and ensure successful system implementations while providing essential training and support. Embrace a culture of sustainability and social impact, while enjoying comprehensive training and competitive benefits. If you are motivated to make a difference and thrive in a dynamic environment, this position is perfect for you.

Benefits

Comprehensive training

Flexible work environment

Competitive benefits

Diversity and inclusion initiatives

Qualifications

• 3-5 years' experience in Supply Chain or System Projects.
• Demonstrated Project Management competencies.
• Proficient in Microsoft Office applications.

Responsibilities

• Participate and support multiple supply chain projects.
• Serve as a liaison between Operations and IT.
• Provide continuous support and training during go-live.

Skills

Supply Chain Management

Project Management

Problem-Solving

Communication Skills

Data Analysis

Education

University or College degree in Computer Science

Industrial Engineering

Business Technology Management

Supply Chain Management

Tools

SAP

Microsoft Office

Power BI

Manhattan (WM/LM)

Blue Yonder (IPFR/TMS)

Kronos

Samsara

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

As part of the larger Supply Chain Logistics organization, the Systems team is responsible for the standardization of processes; measurement and reporting as well as systems design and deployment to support day-to-day operations and changes within Loblaw’s Supply Chain. In partnership with the operational Supply Chain teams, this team strives to maintain accurate information, consistent practices and efficiencies within Supply Chain Operations.

The Systems team will be accountable for the design, implementation and maintenance for all systems used across the supply chain operational network. This team will work in partnership with operations leadership and IT to establish and maintain a process to evaluate systems requirements to support operational execution.

WHAT YOU WILL DO:

• Participate and support multiple projects
• Work with operational subject matter experts (SMEs) to document system/application user stories and communicate requirements to IT and Vendor partners
• Serve as a liaison between Operations and IT to design, develop and implement requirement solutions
• Collaborate with IT leads and developers to implement the requirement solutions
• Collaborate with testing teams to define and execute testing plans (QA, SIT, UAT)
• Work with operations stakeholders on system implementation and sustainment of the new application and reinforce new business processes
• Provide continuous support and training throughout the go-live process, and be a central point of contact for colleagues on related issues
• Perform data validation, functional design and testing in support of deliverables
• Analyze issues and data to identify opportunities for system optimization
• Present the results of analyses, business issues/needs and project functionality to operational leadership clearly and concisely
• Create incident tickets for issue resolution; ensure incidents are raised and addressed within SLAs; provide status updates to stakeholders
• Work with IT, Vendor Partners and data teams as required to resolve system issues
• Facilitate status updates with user groups and management on issue status, system availabilities, changes and training needs
• Process and track change requests and defects received
• Provide individual coaching to help users troubleshoot errors and train users on complex processes
• Assist Learning & Development in designing training materials
• Deliver training or support to SMEs and end users

WHAT YOU WILL NEED:

• 3-5 years’ experience in Supply Chain or System Projects
• University or College degree in computer science, Industrial Engineering, business technology management, or supply chain management is ideal
• Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Visio, etc.)
• Highly motivated to meet deadlines and expectations; flexible to adapt to changing dynamics and problem-solving approaches; excellent communication skills; detail-oriented with strong organizational, project and time management skills
• Extensive problem-solving experience, root cause analysis, and issue escalation
• Demonstrated Project Management competencies

Previous experience with systems like SAP, Manhattan (WM/LM), Blue Yonder (IPFR/TMS), Trimble Truck Mate, C3 Solutions, Gatehouse & Yard Management Solutions, Kronos, Samsara, project44, Cetaris, EDI, Power BI is an asset.

Our commitment to Sustainability and Social Impact is integral to our business. We focus on Environment, Sourcing, and Community, demonstrating leadership in these areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide all decisions and are embodied through our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and competitive benefits, making us one of Canada's Top Employers, Best Diversity Employers, Greenest Employers, and Top Employers for Young People.

If you're unsure whether your experience matches every requirement, we encourage you to apply. We value diverse perspectives and experiences in our team.

We are committed to diversity, equity, and inclusion, creating accessible environments for colleagues, candidates, and customers. Accommodation requests due to disability can be made at any stage of the application and employment process.

Please Note: Candidates 18 or older are required to complete a criminal background check. Details will be provided during the application process.

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