Sr. Analyst, Digital Planning, Tim Hortons

Tim Hortons; Toronto; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Annual bonus plan

Paid parental leave

Telemedicine & mental wellness

Job summary

Tim Hortons in Toronto, Canada is seeking a Sr. Analyst, Digital Planning to coordinate roadmaps across Digital and Restaurant Technology. You’ll translate priorities into clear plans, support quarterly planning, and prepare executive-ready communications for leadership and owners.

The role requires strong presentation skills, 3+ years in planning/delivery, and comfort working with cross-functional teams. Base salary is CAD 75,000–90,000 with annual bonus eligibility and comprehensive benefits.

Qualifications

• 3+ years of experience in business planning, product operations, project coordination, program management, or related field.
• Experience supporting cross-functional planning, intake, roadmap, or project delivery activities.
• Strong presentation development and written communication skills.
• Proficiency in PowerPoint or a comparable tool.

Responsibilities

• Maintain and coordinate integrated roadmaps across Digital and Restaurant Technology, aligning priorities and timelines.
• Develop executive-ready presentations and roadmap updates for leadership and owners.
• Coordinate content and timing for digital communications and webcasts, ensuring clear priority messaging.

Skills

Cross-functional planning

Project coordination

Program management

Business planning

Presentations

Written communication

Tools

Jira

Confluence

Smartsheet

Monday.com

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.The Sr. Analyst, Digital Planning, supports strategic planning, roadmap coordination, prioritization, and execution alignment across Digital and Restaurant Technology. This individual coordinates intake and planning activities, maintains visibility into priorities and progress, and helps teams stay aligned on what work is planned, resourced, and launched. A key focus of the role is translating complex technology plans and initiative updates into clear, compelling communications for leadership and owners.This includes developing presentation decks, supporting webcasts, and coordinating stakeholder input to communicate priorities, business value, progress, and upcoming changes. The role also supports project management for select initiatives spanning Product, Engineering, Operations, and Marketing. The ideal candidate is organized, collaborative, attentive to detail, and comfortable working across business and technical teams.RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Toronto, ON.How You’ll Help Brew Success:Maintain and coordinate integrated roadmaps across Digital and Restaurant Technology, ensuring alignment on priorities, timelines, and business objectives.Facilitate prioritization discussions, quarterly planning reviews, and roadmap alignment sessions in partnership with Product, Engineering, and cross-functional teams.Manage intake of new business and technology requests, evaluating scope, impact, feasibility, and timing to support prioritization and planning decisions.Track roadmap progress, dependencies, capacity considerations, and key decisions, maintaining dashboards and documentation to provide visibility across teams.Develop executive-ready presentations, roadmap updates, and communications that translate complex technical initiatives into clear business insights and priorities.Partner with subject matter experts and communications teams to develop consistent, audience-specific messaging for leadership, franchisees, and other stakeholders.Coordinate content and timing for digital communications and webcasts, ensuring alignment on technology priorities, upcoming launches, and business impact.Support cross-functional initiatives by tracking project timelines, milestones, risks, and deliverables while driving accountability across partner teams.Communicate project updates, escalate risks or blockers, and facilitate alignment across Operations, Marketing, Loyalty, Product, Engineering, and Deployment teams.What Ingredients You’ll Bring:3+ years of relevant experience in business planning, product operations, project coordination, program management, or a related field.Experience supporting cross-functional planning, intake, roadmap, or project delivery activities.Strong presentation development and written communication skills, with the ability to turn complex information into clear, audience-appropriate materials.Proficiency in PowerPoint or a comparable presentation tool.Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.Ability to collaborate with business and technical stakeholders and facilitate productive discussions.Working familiarity with the software development lifecycle and digital product delivery.Experience preparing presentations or webcast materials for senior leadership, owners, or other business audiences.Familiarity with Jira, Confluence, Smartsheet, Monday.com, or similar planning and collaboration tools.Experience in restaurant technology, QSR, retail, or omnichannel business environments.Experience maintaining dashboards or using data to communicate progress and support planning decisions.This posting is for an existing vacancy.Base salary range of $75,000–$90,000CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.#TimHortonsBenefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.