Manager, Franchise Performance, Tim Hortons, Canada

Tim Hortons; Southwestern Ontario; On-site; CAD 100,000 - 120,000; Full time

Job summary

Tim Hortons in the Kitchener/Guelph area is seeking a Manager, Franchise Performance to partner with Owners and Managers, reviewing operating and financial information to drive improved results and ensure adherence to standards. The MFP will be the primary link between Owners and RBI brands, guiding initiatives and performance improvements.

The role requires 3+ years of P&L experience, a business/hospitality degree, strong financial acumen, and willingness to travel within the region, including

Qualifications

• 3+ years’ operational experience with P&L responsibility, multi-unit experience preferred.
• University degree in business, hospitality or related field.
• Strong business and financial acumen.
• Ability to establish and build effective relationships and to work collaboratively.
• Willingness to travel within the region; schedule flexibility including evenings/weekends.
• Valid driver’s license and driving record within provincial guidelines.

Responsibilities

• Acts as a business consultant and coach to Owners and Managers on restaurant performance.
• Reviews operating reports and audits to determine appropriate solutions.
• Analyzes financial, business and operating performance to improve results.
• Conducts regular P&L and Balance Sheet reviews with Owners and Managers.
• Supports launches, technology initiatives, promotions, openings and renovations.

Skills

P&L management

Multi-unit operations

Financial acumen

Relationship building

Communication

Willingness to travel

Driver's license

Education

University degree in business hospitality or related field

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.Our Opportunity:Restaurant Brands International is looking for a Manager, Franchise Performance to join our teambased in the Kitchener/Guelph Area. Reporting to the Area Franchise Lead, the Manager, FranchisePerformance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes Restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines. The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within their district.Roles and Responsibilities:• Acts as a business consultant and coach to Owners and Managers on all aspects of theirrestaurants (business and financial results, effective operations, Team Member engagement, Guestsatisfaction and loyalty)• Reviews all Restaurant Operating reports and audits, analyzes the information and determinesappropriate solutions in collaboration with Owners and Managers• Reviews Restaurants’ financial, business and operating performance, finds opportunities toimprove performance, and works collaboratively with Owners and Managers to develop solutionsto strengthen performance• Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers• Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements,marketing and promotional programs and openings and renovations) are well implemented inorder to support sales growth• Is a Tim Hortons Brand/Business Ambassador at all timeRequired Qualifications and Skills:• 3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in anational, franchise, high growth consumer or retail-based business• University degree in business, hospitality or a related field• Strong business and financial acumen and business development capabilities• Ability to establish and build effective relationships and to work collaboratively with others(Owners, Colleagues) to set and achieve goals• Ability to analyze and interpret information, identify issues and their causes, and use goodjudgment in making decisions to resolve issues• Ability to communicate clearly and effectively in different forms and with different audiences• Willingness to travel within the region and flexibility with schedule to accommodate operationalneeds which includes evenings and weekends.• Valid driver's license and driving record within provincial guidelines.Base salary range of $100,000 - 120,000CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan.This posting is for an existing vacancy.Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.