Sr. Analyst, Digital Planning, Tim Hortons

2105 The TDL Group Corp./ Groupe TDL Corporation; Toronto; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Parental leave

Telemedicine

Mental wellness support

Wellness programs

Job summary

Restaurant Brands International (RBI) in Toronto, ON, is seeking an experienced professional to own and coordinate roadmaps across Digital and Restaurant Technology. You will prioritize initiatives, facilitate quarterly planning, and work with Product, Engineering, and cross-functional teams to ensure alignment with business objectives.

The role requires 3+ years in business planning, operations, or program management, plus strong presentation and communication skills.

Qualifications

• 3+ years of experience in business planning, product operations, project coordination, program management, or a related field.
• Experience supporting cross-functional planning, intake, roadmap, or project delivery activities.
• Strong presentation development and written communication skills, with the ability to turn complex information into clear, audience-appropriate materials.
• Proficiency in PowerPoint or a comparable presentation tool.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Ability to collaborate with business and technical stakeholders and facilitate productive discussions.
• Working familiarity with the software development lifecycle and digital product delivery.
• Experience preparing presentations or webcast materials for senior leadership, owners, or other business audiences.
• Familiarity with Jira, Confluence, Smartsheet, Monday.com, or similar planning and collaboration tools.
• Experience in restaurant technology, QSR, retail, or omnichannel business environments.
• Experience maintaining dashboards or using data to communicate progress and support planning decisions.

Responsibilities

• Coordinate integrated roadmaps across Digital and Restaurant Technology with clear priorities and timelines.
• Lead prioritization discussions and planning reviews with Product, Engineering, and cross-functional teams.
• Evaluate scope and timing of new business and technology requests to support prioritization decisions.
• Maintain dashboards and documentation to provide visibility on roadmap progress and decisions.
• Create executive-ready presentations and communications translating complex initiatives into clear business insights.
• Collaborate with subject matter experts and communications teams for consistent messaging to leadership, franchisees, and stakeholders.
• Coordinate content and timing for digital communications and webcasts aligned with launches and business impact.
• Track project timelines, milestones, risks, and deliverables; drive accountability across partner teams.
• Elevate risks or blockers and facilitate alignment across Operations, Marketing, Loyalty, Product, Engineering, and Deployment teams.

Skills

Roadmap coordination

Cross-functional planning

Stakeholder communication

Presentation skills

Jira

Confluence

Smartsheet

Monday.com

Restaurant technology experience

Tools

Jira

Confluence

Smartsheet

Monday.com

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Toronto, ON.

How You’ll Help Brew Success:

• Maintain and coordinate integrated roadmaps across Digital and Restaurant Technology, ensuring alignment on priorities, timelines, and business objectives.
• Facilitate prioritization discussions, quarterly planning reviews, and roadmap alignment sessions in partnership with Product, Engineering, and cross-functional teams.
• Manage intake of new business and technology requests, evaluating scope, impact, feasibility, and timing to support prioritization and planning decisions.
• Track roadmap progress, dependencies, capacity considerations, and key decisions, maintaining dashboards and documentation to provide visibility across teams.
• Develop executive-ready presentations, roadmap updates, and communications that translate complex technical initiatives into clear business insights and priorities.
• Partner with subject matter experts and communications teams to develop consistent, audience-specific messaging for leadership, franchisees, and other stakeholders.
• Coordinate content and timing for digital communications and webcasts, ensuring alignment on technology priorities, upcoming launches, and business impact.
• Support cross-functional initiatives by tracking project timelines, milestones, risks, and deliverables while driving accountability across partner teams.
• Communicate project updates, elevate risks or blockers, and facilitate alignment across Operations, Marketing, Loyalty, Product, Engineering, and Deployment teams.

What Ingredients You’ll Bring:

• 3+ years of relevant experience in business planning, product operations, project coordination, program management, or a related field.
• Experience supporting cross-functional planning, intake, roadmap, or project delivery activities.
• Strong presentation development and written communication skills, with the ability to turn complex information into clear, audience-appropriate materials.
• Proficiency in PowerPoint or a comparable presentation tool.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Ability to collaborate with business and technical stakeholders and facilitate productive discussions.
• Working familiarity with the software development lifecycle and digital product delivery.
• Experience preparing presentations or webcast materials for senior leadership, owners, or other business audiences.
• Familiarity with Jira, Confluence, Smartsheet, Monday.com, or similar planning and collaboration tools.
• Experience in restaurant technology, QSR, retail, or omnichannel business environments.
• Experience maintaining dashboards or using data to communicate progress and support planning decisions.

This posting is for an existing vacancy.

Base salary range of $75,000-$90,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.

Benefits at all of our global offices are focused on physical, mental and financial wellness.

We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.