sports facility manager

The RunRec; Waterloo; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic individual to oversee operations at a recreational facility. This role involves identifying client needs, managing budgets, and ensuring a high standard of service delivery. You will be responsible for training staff, conducting safety inspections, and maintaining equipment. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a keen eye for detail. Join a team that values client satisfaction and operational excellence, and make a significant impact in the community through your leadership and dedication.

Benefits

Free parking available

Parking available

Qualifications

• 5+ years of experience in a fast-paced recreational environment.
• Strong interpersonal skills and client-focused approach.

Responsibilities

• Identify customer needs and recommend appropriate products.
• Plan and manage the facility's operations budget.
• Train staff and oversee their performance.

Skills

Client focus

Excellent oral and written communication

Organized

Team player

Flexibility

Reliability

Attention to detail

Initiative

Education

No degree, certificate or diploma required

Tools

MS Word

Presentation software

Business management software

Electronic scheduler

Mac OS

Monitoring and tracking software

Reservation software

Spreadsheet

Adobe Suite

Job description

Overview

Languages: English

Education: No degree, certificate or diploma required

Experience: 5 years or more

Work must be completed on-site at the physical location. Remote work is not an option.

Work setting

• Recreational facility/institution
• Sports

Responsibilities

Tasks

• Identify customers’ needs
• Recommend products or services to customers
• Assess client’s needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of goods or services
• Estimate costs of installing and maintaining equipment or services
• Conduct sales transactions through Internet-based electronic commerce
• Administer contracts for the provision of supplies and services
• Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
• Hire and oversee training and supervision of staff
• Plan and manage the facility's operations budget
• Plan, organize, and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security, and snow removal
• Train customers' staff in the operation and maintenance of equipment
• Troubleshoot equipment problems
• Organize and maintain inventory

Supervision

• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• MS Word
• Presentation software
• Business management software
• Electronic scheduler
• Mac OS
• Monitoring and tracking software
• Reservation software
• Spreadsheet
• Internet
• Adobe Suite

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Hand-eye coordination
• Large workload
• Overtime required
• Repetitive tasks
• Ability to distinguish between colours
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Own tools/equipment

• Cellular phone

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral and written communication
• Organized
• Reliability
• Team player
• Dependability
• Flexibility
• Initiative
• Judgment
• Positive attitude
• Punctuality

Benefits

Other benefits

• Free parking available
• Parking available