Specialist, Clinical Programs

Ontario Health; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Ontario Health recherche un Spécialiste pour soutenir l'amélioration de la qualité dans les programmes cliniques. Ce poste implique de collaborer avec des équipes inter-départementales pour mettre en œuvre des initiatives stratégiques. Les candidats doivent avoir un diplôme dans un domaine pertinent et au moins 3 ans d'expérience dans le secteur de la santé, avec des compétences robustes en gestion de projet et analyse de données.

Benefits

Couverture médicale, dentaire et vision entièrement payée

Compte de dépenses de soin de santé

Pension à prestations définies

Jours personnels et flottants annuels

Trois semaines de vacances

Opportunités de développement de carrière

Programme de bien-être

Modèle de travail hybride

Qualifications

• 3+ ans d'expérience dans un environnement de soins de santé.
• Capacité à établir des relations stratégiques avec des cliniciens et des gouvernements provinciaux.
• Expérience en développement d'affaires et planification des systèmes de santé.

Responsibilities

• Développer et maintenir des relations avec les parties prenantes.
• Analyser et synthétiser des données pour identifier des opportunités d'amélioration clinique.
• Gérer tous les aspects du cycle de vie du projet.

Skills

Analyse critique

Gestion de projet

Communication

Pensée stratégique

Résolution de problèmes

Education

Diplôme universitaire en Sciences Sociales, Santé ou Administration

Master est un atout

Tools

Microsoft Office (Word, Excel, PowerPoint)

SharePoint

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Reporting to the Director, Clinical Programs, the Specialist is responsible for supporting the planning, development and implementation of initiatives and efforts within the clinical programs portfolio that support clinical quality improvement and clinical transformation, including COVID-19 Clinical Services Recovery.

This position will work closely with the Vice President Clinical Programs, the Director and with inter-departmental teams and clinical leaders within the Toronto Region to drive clinical service changes and broader health system improvements.

Here is what you will be doing:

Develop and maintain stakeholder relationships

• Develop and maintain internal OH relationships and Toronto Region team relationships to advance regional clinical programs initiatives

• Provides advice and support, as required, to Toronto Region planning staff, health service providers, clinical leadership and other partners on initiatives and opportunities that will advance strategic health system goals

• Participates in department and stakeholder meetings, working groups, committees, advisory groups, council and/or other relevant meetings which may have an impact on the project /corporate initiatives;

• Acts as the key representative/support various clinical program committees, other project related initiatives, as required to advance team goals;

• Initiates and develops effective working relationships with external stakeholders to keep up to date on current/emerging developments, trends, quality improvement initiatives related to clinical programs

• Works closely and collaborates with internal strategy, OHT planning and performance management teams to ensure alignment across the organization, and to integrate and align efforts in support of shared goals

Data Analysis and Project Delivery

• Work closely with decision support and analytics teams to understand datasets and analyze clinical and system-level data to help identify trends and clinical improvement opportunities

• Ensures appropriate mechanisms are in place for the optimal delivery of initiatives, including best practices guidelines and tools for the effective management and execution of projects;

• Works collaboratively with project support resources from both within and outside of the organization to align planning processes

• Relies on and uses full understanding/knowledge of project implementation characteristics to facilitate the effective management/implementation of large scale projects and the communication process to relevant stakeholders are kept in the loop

• Manage/support all aspects of the project life-cycle ensuring delivery on-time

Issues and stakeholder management

• Conduct proactive issues management by anticipating and mitigating issues, facilitating discussions among partners/stakeholders

• Use excellent problem recognition and problem solving abilities to handle complex problems and inform management of potential issues and associated solutions

• Proactively identify partnership opportunities and explore partnership opportunities presented by leadership and upon outreach from partners to advance OH Toronto Clinical Programs initiatives/projects

Here is what you will need to be successful:

Education & Experience

• University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset (or equivalent combination of education and experience).

• 3+ years experience in a health care environment required – working on projects, business development, health system planning, stakeholder engagement/facilitation, client services or similar role

• Excellent computer skills required (e.g., Microsoft Word, Excel and PowerPoint, SharePoint)

• Proven ability to build, enhance and maintain strategic relationships with clinicians, local and provincial governments, health service providers and other key stakeholders to work in a variety of team situations

Knowledge and Skills

• Strong understanding of health care system and continuum of care including clinical processes with ability to use clinical data for improvement required;

• Capacity to think strategically and maintain a broad systems view, with the ability to translate broad goals into detailed strategic and operational plans required;

• Strong ability to gather, critically analyze and synthesize data and information from multiple sources to inform health planning and to guide evidence based decision making required;

• Ability to effectively analyze complex problems, interpret operational/clinical needs and develop integrated and creative solutions required;

• Ability to utilize a high level of initiative and self-direction, required;

• Ability to work well independently and collaboratively as a team player with a variety of staff/stakeholders to undertake detailed analysis and support project implementation required;

• Exceptional project management skills and experience leading/supporting multiple projects concurrently, with a proven ability to move complex projects from start to finish through planning, development, implementation required;

• Excellent verbal and written communication skills with the ability to communicate information/ideas in reports, presentations, briefing notes, and environmental scans required;

• Strong negotiation and facilitation skills required;

• Strong organizational and time management skills with the ability to thrive in an environment of ambiguity and pressure required.

#LI-hybrid

#LI- RS1

#OH-IND-REG

Location:

Toronto, Ontario (currently hybrid; subject to change)

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 5

External Application Deadline Date:

July 4, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.