Integrated Clinical Lead

University Health Network; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

The Integrated Clinical Lead at University Health Network plays a vital role in providing leadership to a multidisciplinary team. This position focuses on improving care delivery and ensuring quality health services for patients. You will foster communication, oversee initiatives, and contribute to continuous quality improvement within the Altum Health department. Join a leading institution dedicated to redefining healthcare standards in Canada, offering a collaborative and innovative work environment.

Benefits

Competitive offer packages

Government organization pension plan

Flexible work environment

Opportunities for development and promotions

Multiple corporate discounts

Qualifications

• Masters Degree required.
• Prior clinical leadership experience preferred.

Responsibilities

• Provide clinical leadership and oversee patient care paths.
• Implement initiatives for service delivery improvement.
• Ensure continuity of care across various settings.

Skills

Clinical Leadership

Collaboration

Quality Improvement

Client Service Orientation

Education

Masters Degree in a Regulated Health Profession

Job description

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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: Central Region (KDT)

Department: Altum Health

Reports to: Site Manager

Hours: 37.5 per week

Status: Permanent Full Time

Closing Date: July 01, 2025

Altum Health is a department within the University Health Network with over 300 employees across several sites (Ajax, Barrie, Brampton, Cambridge, Hamilton, Mississauga, Oakville, Oshawa, Toronto, Scarborough, and Vaughan). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

Position Summary

As part of the Altum Health (AH) Team, the Integrated Clinical Lead (ICL) works in support of and reports to the Altum Health Site Manager. The ICL Lead provides leadership to the care team, oversight on the quality and effectiveness of care delivery and clinical consultation. Acting as a resource for staff, the ICL monitors efficiency and quality of clinical service delivery and provides guidance to improve the outcomes within their assigned program(s)/service(s). The ICL provide excellence in the patient experience by working closely with all members of the care team to create a ‘one care team’ experience. The ICL improves the experience and satisfaction of the entire care team by facilitating communication and collaboration in support of an efficient and effective care journey. As a leader in a multidisciplinary care team, this role focuses on providing comprehensive care to support a patient’s overall health and well-being including patient-centered navigation, case management and coordination of services to patients as they access care within Altum Health.

Duties

• Clinical leadership and collaboration with clinical and operational teams across the organization to support consistency in quality of service delivery and outcomes achieved
• Supporting and overseeing a patient’s care path through the various care settings to ensure continuity of care
• Implementation of initiatives to improve the effective and efficient delivery of services within assigned program(s)/service(s)
• Identification of opportunities for continuous quality improvement to support achievement of business and clinical performance targets
• Assisting in the development of resources and tools to support quality of service delivery and improved outcomes
• Acting as a liaison between the customer/referral source, community healthcare providers and clinical service delivery teams
• Maintaining strong relationships with internal and external stakeholders including involvement in business development activities as appropriate.
• Performs all duties in alignment with Altum Health and UHN strategic business objectives, vision, mission and values, and organizational policies and procedures.
  
  
  

Qualifications

• At minimum a Masters Degree in a Regulated Health Profession or recognized equivalent, required.
• Prior clinical leadership experience preferred.
  
  
  

Professional Affiliations/Memberships

• Registration with respective Legislative/Professional Regulatory College, required.
• Membership in Canadian/Provincial Professional Association, preferred.
  
  
  

Leadership/Additional Skills

• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance with UHN and Altum Health standards.
• Ability to develop, implement and monitor quality improvement initiatives.
• Comfortable making recommendations and decisions direction that are sound, well informed and objective with minimal direction.
• Ability to plan strategically, articulate a clear vision, direct and engage staff in its pursuit.
• Ability to empower staff to practice at their best.
• Exercises initiative and good judgment with ability to manage multiple competing priorities and deadlines.
• Knowledge of applicable legislative, UHN and/or Allied Health policies.
• Client service oriented, with the ability to effectively work with diversity.
• Demonstrates leadership competencies: critical thinking and decision-making skills, coaching, mentoring, professionalism, demonstrated commitment to ongoing professional development and currency in area of practice, ability to lead and manage change, negotiation skills.
• Hold self and others accountable. Follows through on commitments and can be relied upon by others.
• Demonstrates innovative thinking in the resolution of problems.
• Excellent presentation and project management skills
• Excellent written and verbal communication skills required
• Excellent time management and organizational skills required.
• Excellent knowledge in clinical care required.
• Computer Literacy required.
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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