Specialist, Client Partner

Randstad North America; Barrie; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

Comprehensive benefits

RRSP matching

Employee Share Purchase Plan

Volunteer day

Job summary

Randstad North America is seeking an OTS Specialist, Client Partnership to drive growth by consultatively selling premium staffing solutions. You will expand business within current accounts and secure new permanent and temporary deals, while leveraging Randstad's digital platforms to deliver workforce solutions.

Your day combines outbound development with client visits to uncover hiring needs, collaborating with delivery managers and recruitment teams to align talent with orders and ensure top

Qualifications

• Experience in professional corporate sales or business development.
• Demonstrated success in consultative sales methodologies and solutions development.
• Excellent verbal and written communication with professional interpersonal ethics.
• Availability and willingness for occasional domestic travel to support field objectives.

Responsibilities

• Manage, qualify, and maintain a database of clients and prospects using a structured sales process to grow market share.
• Sell Randstad services and the Randstad App to help customers achieve goals.
• Meet with clients to obtain new service orders and expand existing partnerships.
• Negotiate candidate pay rates and client bill rates to ensure profitability and competitiveness.
• Collaborate with Delivery Manager and recruitment teams to fulfill client talent needs.
• Make strategic decisions on talent placement, engagement, retention, and redeployment.
• Ensure compliance with Randstad policies, regulations, and ESA.
• Oversee the complete permanent placement lifecycle to meet targets.

Skills

Consultative sales

New business development

Relationship management

Negotiation

Strategic account management

Travel readiness

CRM tools

Digital platforms

Tools

Randstad App

CRM software

Job description

Are you our new colleague? We’re looking for a

Specialist, Client Partnership.

how you will contribute

As an OTS Specialist, Client Partnership, you will consultatively sell Randstad’s premium staffing solutions to clients and prospect companies to drive market share growth and gross profit development. By expanding business within current accounts and securing new permanent and temporary deals, you will play a critical role in surpassing budget targets. Your strategic expertise will foster long-term partnerships while leveraging Randstad's advanced digital platforms to deliver unparalleled workforce solutions.

your typical day includes

Your day will be dynamic and relationship-focused, combining outbound business development connections with strategic face-to-face client visits to uncover new hiring needs. You will collaborate closely with internal delivery managers, delivery coordinators, and recruitment teams to align top talent supply with active client orders. From negotiating service rates to conducting account reviews and overseeing permanent placement workflows, your day ensures exceptional service delivery and continuous market growth.

your responsibilities include

• Managing, qualifying, and maintaining a database of clients and prospects using a disciplined sales process to increase market share.
• Selling the business value of Randstad services and the Randstad App to support customers in achieving their operational goals.
• Meeting with clients and prospects to obtain new service orders and expand the scope of existing business partnerships.
• Negotiating candidate pay rates and client bill rates to ensure business profitability and competitive market alignment.
• Partnering with the internal Delivery Manager and recruitment teams to guarantee client talent fulfillment expectations are met.
• Making strategic decisions regarding talent placement, ongoing engagement, candidate retention, and proactive workforce redeployment.
• Mitigating organizational risks by ensuring strict compliance with Randstad policies, industry regulations, and the Employment Standards Act (ESA).
• Managing the complete permanent placement lifecycle to successfully meet pre-set referral, submittal, and closing targets.

your background

• Proven track record of success within a professional corporate sales or business development environment.
• Demonstrated success in strategic thinking, consultative sales methodologies, and solutions development.
• Excellent verbal and written communication skills paired with professional interpersonal ethics.
• Proven ability to work effectively within a highly collaborative, team-focused environment.
• Strong digital savviness with the capacity to quickly adapt to database technology, CRM tools, and digital platform applications.
• Highly motivated self-starter with a resilient mindset and the capacity to prioritize, organize, and multi-task.
• Availability and willingness for occasional domestic travel to support field sales objectives.

together we grow.

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.
• The opportunity to enjoy a comprehensive benefits package, including RRSP matching, and the chance to personally invest in our growth with our Employee Share Purchase Plan.
• An environment promoting work-life balance, with many of our roles offering a hybrid work schedule.
• The opportunity to give back to local communities through a paid volunteer day.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at Randstad here.

a place for you to grow

We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.

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