Spa Receptionist (Part-Time)

AIRE Ancient Baths Copenhagen; Toronto; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Paid Sick Leave

Career Growth Opportunities

Exclusive Discounts

Employee Referral Bonus Program

Job summary

AIRE Ancient Baths in Toronto seeks a friendly receptionist to greet guests, manage check-ins and payments, and uphold luxury service standards. You will guide clients from arrival through checkout, ensuring a memorable experience in a premium wellness setting.

Ideal candidates bring 2+ years in customer service within hospitality or wellness, a polished demeanor, and strong organizational skills. A stylish, professional environment awaits in a historic space.

Qualifications

• 2 years of direct customer service experience in hospitality, fitness or wellness.
• Experience in luxury business and/or spa preferred.
• Proficient with Microsoft Office.
• Punctual, reliable and flexible with scheduling.
• Organized and detail-oriented.

Responsibilities

• Warmly welcome guests and manage check-ins/outs.
• Guide clients at the start of their journey and assist with payments.
• Maintain pristine reception area and presentation.
• Operate the reservation system and handle bookings.
• Provide excellent client service and respond to inquiries.

Skills

Customer service

Luxury hospitality

Microsoft Office

Punctual & reliable

Multitasking

Tools

Microsoft Office

Job description

The Role:

As the first face clients see, you’ll create a warm and professional welcome, setting the tone for an exceptional experience. You'll manage check-ins, guide clients at the start of their journey, and handle check-outs and payments with care. Your knowledge of our services and commitment to customer care will be essential in making every visit memorable.

Key Responsibilities:

• Maintain the company’s standards of luxury, glamour, warmth, energy, and accommodation.
• Possess a strong customer service mentality, with experience catering to high-end clientele.
• Display a friendly, energetic, outgoing, and personable demeanor.
• Have strong oral and written communication skills. Be able to listen to client’s questions, anticipate their needs, and satisfy every inquiry.
• Demonstrate the ability to multitask, remain calm under pressure, and work quickly and efficiently.
• Be courteous and respectful to visitors, clients, co-workers, and managers.
• Take responsibility for the presentation and appearance of the reception area.
• Build gift packages for clients and perform other tasks as needed.
• Operate the company’s unique reservation system.

Who you are:

• 2 years of experience providing direct customer service in the hospitality, fitness or wellnessindustries is required.
• Experience in a luxury business and/or spa preferred.
• Proficient in Microsoft Office.
• Punctual, reliable, and flexible with scheduling according to business needs.
• Organized and capable of following detailed instructions.

Why You Should Join Us:

• Pay: $24 per hour plus tips.
• Health Insurance: Medical, dental, and vision coverage after 90 days (when working 4+ shifts per week). We cover 80% of the cost.
• Paid Sick Leave: 3 days per year.
• Career Growth Opportunities: Be part of a global wellness brand with room to grow—locally and internationally.
• Exclusive Discounts: Enjoy our Bath Experiences at a discount—for you and your friends & family.
• Employee Referral Bonus Program.

Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Upper East Side 2024 and Toronto 2025 facilities.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Toronto Location:

Amidst the timeless charm of Toronto’s Fashion District, AIRE finds its home in a historic Edwardian Classicism building, once the office and warehouse of the Copp Clark publishing company. Built in 1912 and later designated a heritage site, its original wood structure and towering pillars remain, preserving the character of its storied past that once held the art of printing and now embraces the art of relaxation.

Honoring its literary and industrial past, the space is adorned with vintage books, printing presses which are subtle echoes of its history. AIRE Toronto offers a unique experience with a dry sauna and a Palestra, an indoor/outdoor bath area seamlessly connected to the interior through two jet baths, creating a tranquil escape where past and present merge in perfect harmony.