Housekeeper

AIRE Ancient Baths Copenhagen; Toronto; Hybrid; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Pay $23/hour

Health Insurance

Paid Sick Leave

Career Growth Opportunities

Exclusive Discounts

Employee Referral Bonus

AIRE Touches

Brand with Soul

Job summary

AIRE Ancient Baths in Toronto is seeking a dedicated Housekeeper to uphold the luxury standards across our locker room and guest areas. You will greet guests, assist before entry to the bath area, and ensure spaces remain immaculate throughout shifts.

Ideal candidates have hospitality or spa experience, superior attention to detail, and the physical stamina to stand long and lift up to 40lbs. Join a globally renowned wellness brand with strong client focus.

Qualifications

• Prior experience in the hospitality, spa, or gym industry is preferred.
• Customer-oriented with excellent interpersonal skills.
• Professional appearance and demeanor.
• Detail-oriented with great organizational skills.
• Able to stand for long periods and lift up to 40lbs.

Responsibilities

• Ensure wellbeing of clients in the changing room, maintain cleanliness and tidiness for client reception.
• Address client queries and concerns, assisting to enhance their experience.
• Uphold high standards of conduct, grooming, and dress per company requirements.
• Clean and sanitize locker rooms, showers, and other areas; address maintenance promptly.
• Replenish toiletries and essentials; restock towels and maintain displays.
• Empty trash, replace liners, and keep trash areas odor-free.
• Sweep and mop floors, keeping marble or tile surfaces dry and safe.
• Collect used towels for laundering and maintain organized towel displays.
• Clean showers, sinks, toilets, and mirrors; sanitize high-touch areas.
• Wipe down lockers, benches, and surfaces to keep them spotless.
• Adhere to health and safety guidelines and maintain privacy and tranquility.

Skills

Hospitality experience

Customer service

Professional appearance

Attention to detail

Physical stamina (lift 40lbs)

Job description

About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

But what truly brings this experience to life goes beyond walls and water — it's the people behind it.

Our true pride lies not only in the experience itself, but in the people who make it possible. At AIRE, we foster an inclusive, human, and collaborative environment. Our culture is rooted in the ambition to achieve the extraordinary, excellence in every detail, diversity as a source of creativity, and a warm and generous spirit that inspires, connects, and evolves.

Our Toronto Location:

Amidst the timeless charm of Toronto’s Fashion District, AIRE finds its home in a historic Edwardian Classicism building, once the office and warehouse of the Copp Clark publishing company. Built in 1912 and later designated a heritage site, its original wood structure and towering pillars remain, preserving the character of its storied past that once held the art of printing and now embraces the art of relaxation.

Honoring its literary and industrial past, the space is adorned with vintage books, printing presses which are subtle echoes of its history. AIRE Toronto offers a unique experience with a dry sauna and a Palestra, an indoor/outdoor bath area seamlessly connected to the interior through two jet baths, creating a tranquil escape where past and present merge in perfect harmony.

The Role:

As a Housekeeper, you will be responsible for maintaining AIRE's exceptional standards of service and cleanliness. You will ensure an immaculate and welcoming environment for all guests in the locker room. Your professionalism, attention to detail, and commitment to excellence will elevate the luxury experience AIRE is known for. You will also interact with clients at the beginning and end of their service, assisting them as they prepare to enter the bath area and providing support at the conclusion of their experience. Additionally, you will monitor locker room supplies, manage laundry, and ensure the locker room and common areas remain pristine throughout your shift.

Key Responsibilities:

Client Experience:

• Ensure the wellbeing of clients in the changing room area, overseeing their comfort, providing necessary products, and maintaining impeccable cleanliness and tidiness for client reception.

• Address client queries and concerns, offering assistance to enhance their overall experience.

• Uphold the highest standards of conduct in all activities, ensuring adherence to AIRE's style of dress, communication, and physical appearance requirements as per the company's grooming standards.

Laundry & Facility Maintenance:

• Cleaning and sanitizing locker rooms, showers, and other areas to meet high standards, promptly addressing maintenance issues.

• Replenishing toiletries, hygiene products, and other essentials, ensuring that all items are neatly arranged and accessible to guests.

• Emptying trash bins, replacing liners, and ensuring trash areas are odor-free and sanitary.

• Sweeping and mopping floors to prevent dirt buildup, using appropriate cleaning agents for marble or tile surfaces, and keeping floors dry to ensure guest safety.

• Collecting used towels for laundering, restocking fresh towels, and maintaining organized towel displays for a polished look.

• Thoroughly cleaning showers, sinks, toilets, and mirrors, sanitizing high-touch areas frequently, and censoring no water spots or soap residue.

• Wiping down lockers, benches, and surfaces regularly to ensure they are spotless and free of dust, fingerprints, or smudges.

Compliance & Safety:

• Adhere to all health and safety guidelines, ensuring a hygienic environment.

• Monitor locker room areas to maintain privacy, security, and tranquility for all guests.

Team Collaboration:

• Maintain a professional demeanor while effectively communicating with team members and management to address guest requests and resolve concerns.

Who You Are:

• Prior experience in the hospitality, spa, or gym industry, is preferred.

• Customer-oriented with excellent interpersonal skills.

• Professional appearance and demeanor.

• Detail-oriented with great organizational skills.

• Able to stand for long periods and lift up to 40lbs.

Why You Should Join Us:

• Pay: $23/hour.

• Health Insurance: Medical, dental, and vision coverage. We cover 80% of the cost.

• Paid Sick Leave: 3 days per year.

• Career Growth Opportunities: Be part of a global wellness brand with room to grow locally and internationally.

• Exclusive Discounts: Enjoy our Bath Experiences at a discount—for you and your friends & family.

• Employee Referral Bonus Program.

• AIRE Touches: Celebrate your birthday with a complimentary experience and share exclusive discounts with friends and family.

• A Brand with Soul: We create spaces that leave a mark. Join a global, expanding company that blends history, luxury, and emotional connection. AIRE is not just a job, but the chance to bring a new concept to life in your city.

We would love to meet you!

This is an existing position within the organization.