Spa manager

Ritual Spa; British Columbia; On-site; CAD 60,000 - 90,000; Full time

Job summary

Ritual Spa in British Columbia is seeking an experienced operations manager to direct and optimize daily activities at the on-site location. You will oversee service delivery, budgeting, inventory, and staff performance to ensure smooth operation and exceptional client experiences.

In this role, you will plan, organize, and evaluate daily operations, implement staff policies, hire and train team members, address customer concerns, and collaborate across departments to maintain high standards of

Qualifications

• Secondary school graduation is required.
• Minimum 2–3 years of work experience in operations or a leadership role.
• Proven ability to manage budgets and supervise staff.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

Skills

Client focus

Efficient interpersonal skills

Organized

Reliability

Team player

English

Education

Secondary (high) school graduation certificate

Job description

LANGUAGES

English

EDUCATION

Secondary (high) school graduation certificate

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Barbershop or hairstyling salon/studio
• Beauty shop or aesthetic service

BUDGETARY RESPONSIBILITY

• $100,001 - $500,000

RESPONSIBILITIES

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

SUPERVISION

• 3-4 people

ADDITIONAL INFORMATION

TRANSPORTATION/TRAVEL INFORMATION

• Public transportation is available

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Organized
• Reliability
• Team player