Nail and spa service manager

SEVEN32 NAIL & SPA; Electoral Area A; On-site; CAD 42,000 - 65,000; Full time

Job summary

SEVEN32 NAIL & SPA in Canada (British Columbia) seeks a salon operations supervisor to direct daily operations at the beauty shop, ensuring service quality and customer satisfaction. You will evaluate performance, implement staff policies, and manage budget and inventory.

The role requires 2+ years of experience, on-site work, and leadership of a team of 5–10 staff, with emphasis on client focus and reliability.

Qualifications

• Demonstrates client-centered service at a beauty salon.
• Demonstrates strong interpersonal communication and conflict resolution.
• Adapts to changing schedules and client needs.

Responsibilities

• Direct and control daily operations of the beauty shop.
• Evaluate daily operations and performance.
• Establish or implement policies and procedures for staff.
• Plan and control budget and inventory.
• Manage contracts for advertising or marketing strategies.
• Hire, train and supervise staff.
• Address customers' complaints or concerns.

Skills

Client focus

Interpersonal skills

Flexibility

Organized

Reliability

Team player

Attention to detail

Education

Secondary school diploma

Equivalent experience

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Beauty shop or aesthetic service

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

SUPERVISION

• 5-10 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player