Spa Associate

Hand & Stone Massage and Facial Spa Canada; Vaughan; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a leading national franchise in the wellness industry as a Spa Associate! This role is perfect for those passionate about health and well-being, providing a unique opportunity to engage with clients and promote the benefits of massage therapy and skincare. You'll be the first point of contact for guests, ensuring they have an exceptional experience from the moment they arrive. With flexible schedules and a supportive work environment, this is an ideal position for someone looking to grow in a stable, positive atmosphere. If you thrive in a team-oriented setting and have a knack for sales, this could be the perfect fit for you!

Benefits

Hourly wage plus commissions and bonuses

Flexible schedules

Professional and safe work environment

Employee discounts

Employee referral bonus

Training

Qualifications

• Excellent customer service skills are essential for this role.
• Sales experience in a membership-driven environment is ideal.

Responsibilities

• Provide exceptional customer service to members and guests.
• Answer phones, book appointments, and sell memberships.

Skills

Customer Service

Sales Experience

Team Player

Multitasking

Windows Computer Skills

Job description

Spa Associate Job Opening

Hand & Stone Massage and Facial Spa is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 400 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.

We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal but not required.

Qualifications and Requirements:

1. Provide excellent customer service to members and guests
2. Ideal past experience would be working for a gym or other membership driven environment
3. Welcome and greet members/guests upon arrival
4. Answer phones, book appointments, sell memberships, gift cards, and upgrades
5. Follow proper office procedures/file maintenance
6. Promote health/wellness benefits of massage therapy and skin care
7. Maintain a professional and clean work environment and appearance
8. Display a positive, energetic attitude
9. Be a team player
10. Possess Windows computer knowledge/skills
11. Perform various other duties as assigned
12. Be willing to take initiative in picking up new tasks around the office
13. Ability to multitask

Company Benefits:

1. Hourly wage plus commissions and bonuses
2. Flexible schedules
3. Professional and safe work environment
4. Employee discounts
5. Employee referral bonus
6. Training