SOV Store - Travel Expert, Home-Based

Sunwing Vacations Group; Toronto; Remote; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Commission structure

Travel perks

Benefits package

RRSP Matching Program

Growth opportunities

CSR initiatives

Job summary

Sunwing Vacations Group is seeking a Home-Based Travel Expert in Canada to deliver exceptional service to travel clients and to build lasting relationships that drive repeat business. You will sell a wide range of supplier products while providing detailed travel information and documentation.

The role requires provincial certification and TICO, with flexibility for evenings and weekends. Remote work and commission-earning opportunities are available, along with great travel perks and growth

Qualifications

• Experience as a Travel Advisor.
• Proven ability to meet or exceed sales targets.
• Provincial certification and TICO required.
• Strong customer service and communication skills.

Responsibilities

• Provide high-quality service to consumer travel clients to build long-term relationships.
• Sell a full range of supplier products to meet targets.
• Provide accurate travel information and documentation.

Skills

Travel advisement

Customer service

Sales targets

Itinerary planning

Clear communication

Education

TICO certification

Provincial certification

Tools

GDS knowledge

CRM software

Job description

The Opportunity:

Under SellOffVacations, We are currently looking for a Home-Based Travel Expert to join us in making vacation dreams come true. As a resultsand detail-oriented TravelExpert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customerbase.

Work Perks:

• Remote Work Opportunity
• Commission Structure
• Great travel perks!
• Comprehensive benefits package
• RRSP Matching Program
• Growth opportunities
• Opportunity to give back through our social responsibility initiatives
• See for yourself! @sunwinglife

What You’ll Do:

• Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
• Sell a full range of preferred supplier products to meet and exceed targets
• Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
• Organize and assist with local business building promotions and local networking
• Assist in the resolution of client complaints
• Invoice and document client files accurately in accordance to company policy
• Works closely with Consumers, Tour Operators and various Internal Support departments

What You’ll Need:

• Experience as a Travel Advisor
• Ability to work various shifts including evenings and weekends
• Provincial certification and TICO
• 1 year of previous retail travel agency experience
• Located anywhere in Canada