Sort Supervisor

Intelcom | Dragonfly; Lévis; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking a Warehouse Supervisor in Lévis, Canada. You will ensure safety compliance, supervise sorting and packaging operations, and manage inventory and dispatch processes to support fast, reliable last-mile logistics.

You will lead and train warehouse staff, schedule assignments, and monitor performance, quality, and safety across daily operations in a fast-paced setting.

Qualifications

• Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
• Oversee sorting, scanning, and processing of packages.
• Manage shipping, receiving, dispatching, and inventory control.

Responsibilities

• Supervise sorting, scanning, and processing packages (including defective items and returns).
• Oversee shipping, receiving, dispatching, and inventory management.
• Mentor and coach warehouse staff, including training new hires.
• Schedule warehouse associates and monitor performance and conduct.

Skills

Safety compliance

Operations management

Team leadership

Quality control

Administrative communication

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

• Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
• Enforce safe working methods and behaviors within the team.
• Conduct safety audits and warehouse checks.
• Respond to emergencies as required.

Operations management

• Supervise sorting, scanning, and processing packages (including defective items and returns).
• Ensure sorting operations are completed correctly and efficiently
• Oversee shipping, receiving, dispatching, and inventory management.
• Unload trailers and verify freight against manifests.
• Unloading and Loading: Assign labor, unload pallets.
• Assist with Sorting, help with sorting packages and envelopes as needed.
• Inbound and outbound freight movement Management support,
• Confirm and communicate with optimization team on daily bases before start operations
• Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight.

Team leadership and monitoring

• Mentor and support Package Handlers during the sort process.
• Coach and mentor warehouse associates, including training new hires.
• Schedule warehouse associates
• Evaluate and assess employee performance,workplace conduct and compliance as required, including discipline where appropriate.

Quality control

• Conduct quality checkups and sorted freight and inbound and outbound process.

Administration and reporting

• Perform data entry as needed.
• Complete and Submit Reports
• Handle driver credentials, BOL exchange, and secure docking.
• cost control

Warehouse Organization & Maintenance

• Ensure warehouse cleanliness and organization.
• setup sorting layout
• Other duties as assigned

Work Environment:

Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.