Lead Hand

Intelcom; Winnipeg; On-site; CAD 22,000 - 32,000; Full time

Benefits offered by this job

Group RRSP program

Comprehensive group insurance

Employee Assistance Program

Job summary

Intelcom | Dragonfly in Winnipeg is seeking a Warehouse Associate to support sorting, packing, and loading operations. You will help maintain safety and efficiency across shipping, receiving, and warehouse organization.

The role emphasizes leadership, mentoring new hires, and coordinating labor to meet daily deadlines while upholding quality and accuracy in all packages. This entry-level to mid-position offers growth opportunities, comprehensive benefits, and ongoing training.

Qualifications

• Experience in warehouse operations.
• Ability to mentor and train new hires.
• Commitment to safety and adherence to protocols.

Responsibilities

• Lead sorters and maintain team safety.
• Support sorting, scanning, and processing packages; manage workload.
• Oversee unloading and loading, verify freight, and dock security.
• Keep warehouse clean and organized; perform related tasks.

Skills

Leadership

Team coordination

Safety awareness

Communication

Problem solving

Tools

WMS

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety

• Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.
• Enforce safe working methods and behaviors within the team.
• Conduct safety audits and warehouse checks.
• Make sure everyone meets safety standards.
• Respond to emergencies asrequired.
• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

Leadership & Team Support

• Motivate and lead sorters; be their point of reference.
• Mentor and support Package Handlers during the sortprocess.
• Coach and mentor warehouse associates, including training new hires.
• Respond quickly to requests for changes and unforeseen events.
• Forward special casesto supervisors or managers.
• Perform related tasks assigned by supervisors.

Operations & Workflow Management

• Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
• Setup sorting layout.
• Assistwith sorting packages and envelopes as needed.
• Assign labour and manage workforce deployment asrequired.
• Perform data entry as needed.

Shipping & Receiving

• Unload trailers and verify freight against manifests.
• Unloading and loading of pallets.
• Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

Warehouse Organization

• Ensure warehouse cleanliness and organization.
• Other duties as assigned

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.