Solutions Engineer

Klarna; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Klarna seeks a Solutions Engineer to define payment solutions for major merchants in Toronto. The role involves collaborating closely with sales teams, leading pre-sales activities, and ensuring exceptional client solutions by combining technical expertise with client needs. Ideal candidates have significant experience with web technologies, adaptability, and a proven record in client engagement. Join a global company committed to reshaping shopping experiences and enhancing financial empowerment for millions.

Benefits

International work environment

Continuous learning opportunities

Qualifications

• Minimum 3 years of experience with web technologies.
• 5+ years in client-facing roles related to payments/eCommerce.
• Familiarity with technical project leadership.

Responsibilities

• Define product solutions for merchants based on their needs.
• Lead product demos and presentations to clients.
• Translate business requirements into innovative solutions.

Skills

Problem-solving

Adaptability

Technical communication

Creative thinking

Tools

HTML/CSS

PHP

JavaScript

Python

Ruby on Rails

Job description

Join to apply for the Solutions Engineer role at Klarna

About Us
With over 85 million global active users and 2.5 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team—accelerating individual careers, and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?

What You Will
As a Solution Engineer, you are responsible for defining Klarna product solutions for our biggest merchants and partners based on their needs. You work closely with the sales team to provide technical product knowledge and support during the sales process.
You are a trusted advisor for both internal and external stakeholders and own all of the technical aspects of the pre-sales process as well as delivery of solution proposals to clients. This includes leading product demos and presentations, providing technical input into customer proposals, and translating product and business requirements into innovative solutions.
When a customized solution requires development, the Solution Engineer will define the client’s needs, architect the solution together with the client, and lead the realization effort.

Who You Are

• Minimum 3 years experience working with and/or implementing web technologies
• Experience leading pre-sales discussions
• Outstanding problem-solving ability, eagerness to learn, and curiosity
• Adaptable attitude and personality, ready for continuous change
• 5+ years of relevant client-facing experience with web technologies, including payments and/or e-commerce
• Familiar with HTML/CSS and at least one programming language such as PHP, JavaScript, Python, or Ruby on Rails
• Experience with current eCommerce platforms or content management systems
• Some sales or account management experience

Awesome to Have

• Ability to communicate complex solutions to both technical and non-technical audiences of senior stakeholders
• Ability to present solutions alongside the account manager to clients
• Enjoy working at a high pace while remaining detail-oriented
• Thrive in environments that require quick and creative thinking
• Enthusiasm and drive to deliver great solutions
• Humble and committed with a desire to exceed expectations

We value open source; here’s some of our work: https://github.com/klarna

Closing

Please include a CV in English.

Since 2005, Klarna has been on a mission to reimagine how consumers spend and save in their daily lives. We help people save time and money and reduce financial worry. With over 85 million global active users and 2.5 million transactions per day, our vision is a world where Klarna empowers everyone, everywhere, through seamless financial and commerce experiences—as a personalized, trusted assistant making financial empowerment effortless.

Over 575,000 global retail partners, including H&M, Saks, Sephora, Macy's, IKEA, Expedia Group, and Nike, have integrated Klarna's technology to deliver seamless online and in-store shopping experiences.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development

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