Solar Technical Support Specialist

Boralex Inc.; Five Points; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company dedicated to renewable energy, where you will play a crucial role as a Solar Technical Support Specialist. In this dynamic position, you will provide essential technical support for solar projects across North America, ensuring optimal performance and sustainability. Collaborate with experienced professionals, develop maintenance strategies, and contribute to a culture of continuous improvement. This is an exciting opportunity to make a significant impact in the renewable energy sector while enjoying a flexible work environment and opportunities for professional growth.

Benefits

Flexible schedule

Pension plan

Sports centre membership allowance

Continuous learning opportunities

Qualifications

• 5+ years in utility-scale PV solar industry.
• In-depth knowledge of low and medium voltage equipment.
• Strong troubleshooting skills in electrical circuits.

Responsibilities

• Provide technical support on solar projects in North America.
• Develop maintenance strategies to maximize solar plant performance.
• Train site personnel on technical subjects and safe work practices.

Skills

Utility-scale PV solar experience

Testing and troubleshooting of low and medium voltage equipment

Electrical troubleshooting of electronic circuits

Excellent communication skills

Familiar with SCADA systems

Job description

Boralex is a major player in renewable energy specializing in four sectors of activity: wind, solar, hydroelectricity, and storage.

We have been based in Kingsey Falls, Quebec, Canada, for 30 years and have since expanded our horizons and established our business in the United States, France, and the United Kingdom.

OUR PURPOSE

On our planet where electricity is central to fighting climate change, we have a responsibility to produce it sustainably for future generations.

OUR MISSION

At Boralex, we provide renewable and affordable energy for all, creating value to share with our partners.

OUR VISION

To achieve our missions, we rely on the best of our strengths.

Thanks to our fearlessness, our discipline, our expertise, and our diversity, we continue to be an industry leader.

And we do it with pleasure.

YOUR PROFILE

You are recognized for your initiative, efficiency, and knowledge of renewable energy production particularly solar projects. You are passionate about your work, and you thrive on working in a dynamic and multidisciplinary workplace. You would like to join a dedicated and pioneering team of experienced professionals in the renewable energy field.

YOUR CHALLENGES

The Solar Technical Support Specialist will provide technical support on solar projects owned and operated by Boralex in North America. You will provide safe and efficient technical support on solar equipment in the field from inverters to modules, assist in developing strong techniques, maintenance strategies, and processes to maximize solar plant performance and long-term performance sustainability. You will also serve as a Subject Matter Expert for the equipment specific to solar projects working closely with the Site Manager, Director of Energy and Shared Technical Support team to guide lifecycle planning.

In Your Role, You Will Have The Following Responsibilities

• Author and assist in the direction and coordination of maintenance, support, documentation, and testing activities to ensure alignment with OEM manuals, Boralex and industry best practices.
• Using OEM Manuals and best industry practice, develop field level processes describing Standardized Maintenance and troubleshooting procedure and support Boralex CMMS integration (IBM-Maximo).
• Develop technical scope, support technical requests for information, and alignment calls or visits with vendors to support major CAPEX projects or minor repairs as needed.
• Support and contribute to preventive and corrective maintenance strategy include incorporating lessons learned from across the portfolio.
• Instruct, train, and assist site personnel in technical subjects and safe work practices. Ensure compliance with industry safe work practices by site technicians and contractors performing Solar work activities.
• Assist the procurement team to identify alternate material suppliers for various equipment aligned with industry best practices and technical requirements.
• Assist with analytical reviews on solar facilities to drive more accurate performance modeling and corrective actions for underperforming plants.
• Assist in the creation of reliable methods to analyze solar operational data to enable regular analysis updates to be performed.
• Validate processes developed by Health, Safety & Environment, Centralized technical support, Operational Technology, and other Enterprise-Wide Subject Matter Experts.
• Work with other Subject Matter Experts to integrate Enterprise-Wide processes into the solar business.
• Assist and give technical direction during planned and unplanned outages to restore plant to normal operations in a safe and timely manner.
• Assist in the transition from construction to operations commissioning and testing.
  
  

Your Skills

• A minimum of 5 years’ experience in the utility-scale PV solar industry.
• Knowledge of in-depth testing and troubleshooting of low and medium voltage equipment including Inverters, DC collection equipment, trackers, measurement equipment, instrumentation and control systems.
• Extensive knowledge in electrical troubleshooting of electronic circuits and controls.
• Familiar with SCADA systems. Familiar with single line and 3-line diagrams
• Excellent people skills and have strong written and verbal communication skills; ability to communicate effectively across multiple company departments, with 2nd and 3rd party contractors, and customers, exercising appropriate tact and diplomacy to accomplish objectives.
  
  

Physical Requirements

• Ability to drive a vehicle.
• Ability to stand for long periods of time.
• Ability to walk distances up to 5 miles in a day.
• Ability to ascend or descend ladders, stairs, scaffolding, ramps, and the like, maintaining 3 points of contact.
• Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Ability to maintain body equilibrium while walking, standing, crouching, transitioning levels on level, narrow or slippery surfaces.
• Required to have visual acuity which includes depth perception, field of vision and the ability to distinguish between colors.
• Ability to work in outside environments which may include but are not limited to, extreme heat (temperatures above 100℉) or extreme cold (temperatures below 32℉) for periods of more than one hour.
• Exerting up to 60 pounds of force occasionally, and/or up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
  
  

Additional Requirements

• Must hold valid driver’s license.
• Drive up to 6 hours per day to reach and return for project locations.
• Work in a fast-changing environment which may require quick decisions with limited processes and procedures.
  
  

AT BORALEX WE OFFER

Boralex fosters a culture of sustainable performance in its day-to-day activities.

We are committed to operating in a manner that is consistent with our business objectives. We are taking action for growth and long-term profitability by making our stakeholders’ satisfaction a priority. Therefore, continuous improvement is at the core of our practices and drives us to set clear, ambitious and quantifiable goals.

Our strength lies in our team’s synergy and diversity. Through autonomy, trial and error and our collaborators’ empowerment, our teams embody a culture of sustainable performance. Our human relationships are based on transparency, inclusion and caring. That work environment enables us to enjoy working together every day. Each and every day, we make sure everyone can grow and contribute to Boralex’s mission.

• Contribute to the growth of a company that’s actively involved in energy transition.
• Add your talent to an agile work team.
• Expand your knowledge through continuous learning.
• Keep fit with a membership allowance at a sports centre of your choice.Spend more time with your family thanks to a flexible and independent schedule.
• Plan your life beyond your career thanks to a pension plan to which Boralex contributes.
  
  

Boralex, beyond renewable energy! Be the source of our energy!

Apply Now