Social Worker

NorQuest College; Edmonton; On-site; CAD 74,000 - 96,000; Full time

Benefits offered by this job

Flexible work options

Job summary

NorQuest College is seeking a Social Worker in Wellness - Student Services to assess student needs and connect them with information, support, and community referrals. The role emphasizes culturally sensitive practice, crisis response, and collaboration with campus teams to promote student wellbeing and academic success.

Reporting to the Manager of Wellness, you will conduct assessments, plan individualized supports, and deliver presentations and resource fairs to address student needs.

Qualifications

• Bachelor of Social Work and registration with the Alberta College of Social Workers (ACSW); Telehealth training is an asset.
• Minimum 3–5 years of related experience; post-secondary experience is an asset.
• Experience conducting needs assessments, providing mental health crisis support, psychosocial interventions, and telehealth services.
• Experience developing and delivering resources, presentations, workshops, and educational programming.

Responsibilities

• Conduct comprehensive needs assessments to identify barriers to student success and resources.
• Develop individualized wellness and support plans aligned with student goals.
• Provide information, referrals to community resources and telehealth services.
• Liaise with internal supports and external agencies for integrated care.
• Provide crisis intervention and psychosocial support for students in distress.

Skills

Critical thinking

Communication skills

Organizational skills

Technology literacy

Education

Bachelor of Social Work

Job description

Requisition ID1924-Posted11/05/2026-Enrolment & Communications-Enrolment & Communications-NorQuest College

COMPETITION NUMBER: 1924 CLOSING DATE: November 11, 2026 @ 11:59 PM ABT

WELLNESS - STUDENT SERVICES

Reporting to the Manager of Wellness, the Social Worker performs needs assessments both in person and virtually to identify barriers to student success and respond through the provision of information, support, and community referrals. This role works closely with students to address basic living needs, settlement concerns, mental health challenges, and other factors that may impact academic success and overall wellbeing.

Working collaboratively with internal service areas, community agencies, and members of the Student Health and Wellness team, the Social Worker supports students through individualized wellness planning, crisis intervention, resource navigation, and coordinated care. The role also delivers culturally sensitive presentations, workshops, and resource fairs, promotes student wellness, and maintains ethical Social Work standards while supporting NorQuest's commitment to Justice, Equity, Diversity & Inclusion, Anti-Racism, and Decolonial Indigenization.

HOW YOU’LL MAKE A DIFFERENCE

• Conduct comprehensive needs assessments to identify barriers to student success, including financial insecurity, housing instability, cultural and settlement challenges, healthcare access, and family-related concerns.
• Develop individualized wellness and support plans that align with students' goals and identified needs.
• Provide information, support, and referrals to community resources including healthcare services, housing programs, financial assistance, child and family supports, recreation programs, and culturally relevant organizations.
• Liaise with internal supports and external agencies to ensure students have access to appropriate services and resources.
• Provide psychosocial interventions, short-term crisis support, stabilization services, and drop-in crisis intervention for students experiencing mental health barriers or crisis situations.
• Conduct student assessments, including suicide risk and other risk assessments, and make appropriate recommendations for support, treatment, and risk management.
• Support students as a case worker when needed by connecting them with internal and external resources and services.
• Plan and deliver presentations, workshops, orientation sessions, classroom presentations, and resource fairs that address common student needs and increase awareness of available supports.
• Build and maintain collaborative relationships with faculty, staff, community agencies, and external partners to support integrated and culturally responsive student care.
• Maintain accurate and confidential records while participating in wellness initiatives, department projects, student support activities, and continuous improvement efforts.

WHAT YOU BRING

• Bachelor of Social Work.
• Registration with the Alberta College of Social Workers (ACSW); Telehealth Training Certificate is considered an asset.
• Minimum 3-5 years of related experience; experience in a post-secondary environment is considered an asset.
• Experience conducting needs assessments, providing mental health crisis support, psychosocial interventions, and telehealth services.
• Experience developing and delivering resources, presentations, workshops, and educational programming.
• Experience working in multidisciplinary environments and establishing relationships with community agencies and referral networks.
• Strong critical thinking, analytical, communication, organization, and technology skills, with experience supporting individuals experiencing acculturation challenges, mental health concerns, and sexual violence.

WHAT MAKES YOU A DIFFERENCE MAKER?

• Assess daily living needs, mental health concerns, and barriers to student success while developing appropriate support plans and recommendations.
• Conduct histories, intake processes, needs assessments, suicide risk assessments, and safety planning activities to support student wellbeing.
• Identify opportunities to engage students with college services, community resources, and wellness supports.
• Develop, implement, evaluate, and update case plans while monitoring student progress and responding to changing needs.
• Provide consistent support and guidance to students, faculty, and staff on social work, wellness, and mental health concerns.
• Collaborate effectively with psychologists, nurses, wellness professionals, faculty, community agencies, and CARE team members to provide integrated support.
• Build and maintain community partnerships and referral networks that enhance student access to resources and services.
• Exercise sound judgment while working independently within professional standards, ethical guidelines, College policies, and social work best practices.

SALARY:

AUPE Band Level 9 | Advisor III | $74,085 - $96,200 annually reflective upon what you bring AKA your education and experience. This is a full-time, permanent position with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information

Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

We encourage applicants toinclude the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion:

We’re on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility

At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [e-mail] .