SMB POS Sales Leader

Rogers Communications; Vancouver; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary & commissions

Flexible health and dental benefits

Pension plan, RRSP, TFSA and stock-m��

Discounts on Rogers services

Job summary

Rogers Communications in Canada seeks a Manager, SMB Sales to lead a newly formed Rogers Point of Sale Centre of Excellence within Rogers Business. This leader will guide a team of POS Growth Specialists to accelerate adoption of POS solutions across the SMB segment.

The role requires deep payments industry experience, strong sales leadership, coaching and cross‑functional execution, with an entrepreneurial mindset and the ability to influence in a matrixed organization.

Qualifications

• Five+ years of people leadership experience in a sales environment.
• Seven+ years in payment processing, merchant services or fintech, POS solutions or related industry.
• Experience leading quota-carrying or specialist sales teams.
• Strong knowledge of merchant economics, pricing models, POS ecosystems and replacement strategies.
• Experience managing sales funnels, forecasts, conversion performance and operating rhythms.
• Strong coaching, communication, negotiation and stakeholder-management skills.
• Ability to lead through influence in a matrixed sales organization.
• Experience with one or more merchant acquiring or POS platforms such as Clover, Fiserv, Moneris, Chase Payment Solutions, Global Payments, Elavon, Square, Toast and Lightspeed.

Responsibilities

• Recruit, onboard, develop and coach a team of Point of Sale Growth Specialists.
• Own national Rogers Point of Sale activation, conversion, product penetration, pipeline health and customer-experience objectives, with clear targets and regular performance reporting.
• Develop strategies that grow adoption across the full SMB sales portfolio while minimizing internal channel conflict.
• Oversee lead routing, establish service-level expectations for initial response and follow‑up, monitor conversion performance and continuously improve the handling of Rogers.com and marketing‑generated leads.
• Establish weekly pipeline inspection, forecasting and deal‑review rhythms.
• Partner with Sales, Product, Marketing, Enablement, Operations, Compensation and payment partners to remove barriers and improve execution.
• Build scalable sales plays, vertical strategies, coaching resources and best practices for the broader SMB sales organization.

Skills

Leadership

Sales leadership

Funnel management

Coaching

Negotiation

Communication

Stakeholder management

POS platforms knowledge

Tools

Clover

Fiserv

Moneris

Chase Payment Solutions

Global Payments

Elavon

Square

Toast

Lightspeed

Job description

Rogers Communications in Canada seeks a Manager, SMB Sales to lead a newly formed Rogers Point of Sale Centre of Excellence within Rogers Business. This leader will guide a team of POS Growth Specialists to accelerate adoption of POS solutions across the SMB segment.

The role requires deep payments industry experience, strong sales leadership, coaching and cross‑functional execution, with an entrepreneurial mindset and the ability to influence in a matrixed organization.