SMB Sales Manager — POS & Payments Growth

Rogers Communications; Ottawa; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary and commissions

Health and dental benefits

RRSP, TFSA and stock matching

Discounts on Rogers services

Volunteer time off

Job summary

Rogers Communications seeks a Manager, SMB Sales to lead a new Point of Sale Center of Excellence within Rogers Business. You will manage a team of POS Growth Specialists, drive adoption of Rogers POS solutions across SMB, and coordinate with Sales, Product and Marketing to optimize performance and customer outcomes.

You will guide a national activation program, establish funnel health metrics, and build scalable plays while collaborating across functions.

Qualifications

• Five or more years of people-leadership experience in a sales.
• Seven or more years in payment processing, merchant services, fintech or POS solutions.
• Experience leading quota-carrying or specialist sales teams.
• Strong knowledge of merchant economics, pricing models, POS ecosystems and replacement strategies.
• Experience managing sales funnels, forecasts and operating rhythms.
• Strong coaching, communication, negotiation and stakeholder-management skills.
• Ability to lead through influence in a matrixed sales organization.

Responsibilities

• Recruit, onboard, develop and coach a team of Point of Sale Growth Specialists.
• Create a high-performance culture centered on customer outcomes, collaboration and disciplined execution.
• Own national Rogers Point of Sale activation, conversion and pipeline health with regular performance reporting.
• Develop strategies to grow adoption across the SMB sales portfolio while minimizing channel conflict.
• Oversee lead routing, SLAs for responses, monitor conversion, and optimize handling of Rogers.com and marketing-generated leads.
• Establish weekly pipeline inspection, forecasting and deal-review rhythms.
• Partner with Sales, Product, Marketing, Enablement, Operations, Compensation and payment partners to remove barriers and improve execution.
• Build scalable sales plays, vertical strategies, coaching resources and best practices for SMB sales.

Skills

People leadership

Payment processing

Sales leadership

Forecasting & funnel management

Negotiation

Tools

Clover

Fiserv

Moneris

Chase Payment Solutions

Global Payments

Elavon

Square

Toast

Lightspeed

Job description

Rogers Communications seeks a Manager, SMB Sales to lead a new Point of Sale Center of Excellence within Rogers Business. You will manage a team of POS Growth Specialists, drive adoption of Rogers POS solutions across SMB, and coordinate with Sales, Product and Marketing to optimize performance and customer outcomes.

You will guide a national activation program, establish funnel health metrics, and build scalable plays while collaborating across functions.