Senior SMB POS Sales Leader - In-Office

Rogers Communications, Inc.; Ottawa; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Employee stock options

Job summary

Rogers Communications, Inc. is seeking a Manager, SMB Sales to lead a new Point of Sale Centre of Excellence within Rogers Business.

This role will recruit, onboard and coach a team of POS Growth Specialists and drive national POS activation, product penetration and customer experience objectives. The ideal candidate brings 5+ years of people leadership in sales and 7+ years in payment processing or fintech, with strong coaching and stakeholder-management skills.

Qualifications

• Five or more years of people-leadership experience in a sales environment.
• Seven or more years of progressive experience in payment processing, merchant acquiring, merchant services, or related fintech.
• Experience leading quota-carrying or specialist sales teams.

Responsibilities

• Recruit, onboard, develop and coach a team of Point of Sale Growth Specialists.
• Own national Rogers Point of Sale activation, conversion, product penetration, pipeline health and customer experience objectives.
• Develop strategies that grow adoption across the SMB sales portfolio while minimizing internal channel conflict.
• Oversee lead routing, establish service-level expectations for initial response and follow-up, monitor conversion performance and improve handling of Rogers.com and marketing-generated leads.
• Establish weekly pipeline inspection, forecasting and deal-review rhythms.
• Partner with Sales, Product, Marketing, Enablement, Operations, Compensation and payment partners to remove barriers and improve execution.
• Build scalable sales plays, vertical strategies, coaching resources and best practices for the broader SMB sales organization.

Skills

Sales leadership

Payment processing

Funnel management

Coaching

Stakeholder management

Tools

POS platforms

Job description

Rogers Communications, Inc. is seeking a Manager, SMB Sales to lead a new Point of Sale Centre of Excellence within Rogers Business.

This role will recruit, onboard and coach a team of POS Growth Specialists and drive national POS activation, product penetration and customer experience objectives. The ideal candidate brings 5+ years of people leadership in sales and 7+ years in payment processing or fintech, with strong coaching and stakeholder-management skills.