Smart Serve Bar & Guest Experience Associate

Argonauts Holdings Limited Partnership; Toronto; On-site; CAD 25,000 - 28,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a Guest Beverage Attendant to deliver winning food and beverage service at our venues in Toronto. You will uphold Smart Serve and safety standards while engaging guests and contributing to an exceptional fan experience.

The role requires flexible shifts, the ability to lift 40 lbs, and strong interpersonal skills. MLSE values diversity and provides an inclusive work environment with opportunities for growth.

Qualifications

• Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays.
• Smart Serve certification required.
• Previous bussing experience preferred.
• Must be able to lift 40 lbs.
• Excellent interpersonal and communication skills.
• Work well under pressure; balance multiple tasks simultaneously.

Responsibilities

• Deliver responsible and friendly beverage service to our guests.
• Strictly ensure responsible alcohol service using Smart Serve principles.
• Ensure AGCO and MLSE policies & regulations are followed.
• Provide friendly and informed responses to inquiries.
• Monitor inventory and prepare bar for service.
• Act as an ambassador to Real Sports, Maple Leaf Sports & Entertainment and our community.
• Perform other administrative or service functions as the need arises.
• Perform service functions as the need arises.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act

Skills

Smart Serve

Interpersonal skills

Communication skills

Customer service

Job description

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a Guest Beverage Attendant to deliver winning food and beverage service at our venues in Toronto. You will uphold Smart Serve and safety standards while engaging guests and contributing to an exceptional fan experience.

The role requires flexible shifts, the ability to lift 40 lbs, and strong interpersonal skills. MLSE values diversity and provides an inclusive work environment with opportunities for growth.