Small Business Sales Manager - Executive Director - Payments

J.P. Morgan; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

A leading financial services firm seeks a Small Business Sales Manager - Executive Director to lead its sales team in Canada. This role involves developing strategies for revenue growth, managing client relationships, and overseeing a large team to achieve operational goals. The ideal candidate will have extensive experience in sales leadership and a strong track record in the payments industry.

Qualifications

• 10+ years in sales management and leadership.
• Proven experience in payments industry or technology-enabled sectors.
• Experience managing large, dispersed teams.

Responsibilities

• Define and implement Small Business Sales strategy.
• Lead a diverse team of over 50 people to achieve goals.
• Collaborate with cross-functional partners for alignment.

Skills

Strong business development skills

Expertise in optimizing distribution channels

Strong interpersonal skills

Strategic skills to translate strategy into action

Strong communication skills

Education

Undergraduate degree

Advanced degree preferred

Job description

Small Business Sales Manager - Executive Director - Payments

Pay Competitive

Employment type Full-Time

Job Description

Req#: 210624842

You will have overall responsibility for leading the Small Business Sales Team in Canada, being responsible for executing on all merchant acquisition activity across the assigned segment. You will build a strong business culture and collaborate with key stakeholders across the Merchant Services business and across the firm with a focus on maximizing relationships with key strategic customers and partners, developing a strong pipeline of new business and delivering the firm to our customers.

You will be responsible for achieving specific revenue, volume, and client acquisition goals and will lead a diverse and geographically dispersed team to deliver against these goals. The successful candidate will define and drive the overall Small Business Sales strategy for the region, and will also collaborate with cross-functional partners to ensure strong alignment. This position also works closely and collaboratively with the broader leadership team, including those leading Product , Operations, Technology and all other enablement functions including Chase’s shared services such as HR, Controls, Compliance, Risk and Legal.

Job Responsibilities:

• Define and implement the Small Business Sales strategy to achieve revenue and market share growth across all channels.
• Lead a team of over 50 people, setting vision and structure for client delivery aligned with firm goals.
• Ensure engagement and alignment with referral partners and deliver growth through direct sales, digital acquisition, and distribution partnerships.
• Actively participate in the Canadian leadership team, collaborating across multiple business functions.
• Represent Chase Payment Solutions in Canada, engaging with customers and trade organizations.
• Establish effective internal controls and risk management in collaboration with control partners.
• Develop a high-performing team through performance management and coaching.

Experience Requirements:

• 10+ years in sales management and leadership, with expertise in sales strategy and operational execution.
• Proven experience in the payments industry or technology-enabled sectors, with a strong track record of results.
• Experience managing large, dispersed teams and negotiating complex agreements.
• Ability to attract, retain, and develop employees.

Skill Requirements:

• Strong business development skills and experience building high-performance sales teams.
• Expertise in optimizing distribution channels and migrating businesses to digital models.
• Ability to lead diverse teams across regions and manage change effectively.
• Strong interpersonal skills and ability to work across functions.
• Experienced P&L leader with strategic skills to translate strategy into action.
• Strong communication skills, including public speaking.
• Undergraduate degree required; advanced degree preferred.
• Ability to travel up to 30% of the time.

About the company

J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.