Slot Attendant: Fast‑paced Guest Support & Payouts

Gateway Casinos and Entertainment Limited; Squamish; On-site; CAD 21,082 - 30,026; Part time

Benefits offered by this job

Medical and dental benefits for eligible employees

Retirement savings plan

Development and training opportunities

Discounts on travel, food, and fitness

Job summary

A leading gaming and entertainment company is seeking a Slot Attendant in Squamish, Canada, to provide exceptional customer service in a dynamic casino environment. Responsibilities include managing slot machine operations, observing and assisting guests, and ensuring adherence to gaming policies. The ideal candidate will possess strong customer service skills, prior cash handling experience, and a relevant service certification. Join a team that values engagement and offers exciting benefits, including medical and dental plans and opportunities for career development.

Qualifications

• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast-paced environment.
• Basic knowledge of slot machine functions is an asset.

Responsibilities

• Provide front-line customer support to slot players.
• Manage slot machine reservations and promotions.
• Ensure compliance with internal controls and gaming policies.
• Handle cash float and verify payouts to guests.
• Monitor machine stack lights for prompt service.

Skills

Customer service skills

Cash handling experience

Ability to stand for long periods

Multi-tasking ability

Education

Serving It Right/Proserve/Smart Serve certificate

Job description

A leading gaming and entertainment company is seeking a Slot Attendant in Squamish, Canada, to provide exceptional customer service in a dynamic casino environment. Responsibilities include managing slot machine operations, observing and assisting guests, and ensuring adherence to gaming policies. The ideal candidate will possess strong customer service skills, prior cash handling experience, and a relevant service certification. Join a team that values engagement and offers exciting benefits, including medical and dental plans and opportunities for career development.