Slot Attendant: Jackpot Payouts & Guest Experience Pro

Ace-Casinos-Blackfoot; Calgary; On-site; CAD 32,000 - 45,000; Full time

Job summary

Ace-Casinos-Blackfoot in Calgary is seeking a Slot Attendant to deliver excellent customer service and handle jackpot payouts. You will assist guests with gaming issues, operate and maintain slot machines, and promote the casino’s brand and loyalty programs. Strong cash handling and knowledge of game rules are essential.

Applicants should have a high school diploma or equivalent, AGLC registrations, and a clean criminal record; flexibility for shifts including weekends and holidays is required.

Qualifications

• High school or equivalency completion.
• Registration with AGLC Gaming required.
• Clear criminal record check.
• Awareness of gaming policies and AML guidelines.

Responsibilities

• Pays out jackpots and cancels credits.
• Processes payouts of TITO and VLT tickets.
• Performs minor maintenance of slot machines, jams and paper outs.
• Provides outstanding customer service and game information.
• Promotes the brand, loyalty program and promotions.
• Balances cash and reconciles daily paperwork.
• Sells and/or redeems lottery tickets.
• Exchanges bills with customers and staff.

Skills

Professional demeanor

Calm under pressure

Customer service

Brand alignment

Education

High school equivalency

AGLC Gaming Registration Number

Clear Criminal Record Check

AGLC Deal Us In Phase 1

Proserve

Anti-money Laundering

Lotto Learn

Job description

Ace-Casinos-Blackfoot in Calgary is seeking a Slot Attendant to deliver excellent customer service and handle jackpot payouts. You will assist guests with gaming issues, operate and maintain slot machines, and promote the casino’s brand and loyalty programs. Strong cash handling and knowledge of game rules are essential.

Applicants should have a high school diploma or equivalent, AGLC registrations, and a clean criminal record; flexibility for shifts including weekends and holidays is required.