Slot Attendant

Gateway Casinos and Entertainment Limited; New Westminster; On-site; CAD 21,139 - 30,107; Part time

Benefits offered by this job

Employee benefits such as medical and dental

Retirement savings plan

Family and friends discounts

Development and training opportunities

Job summary

Gateway Casinos and Entertainment Limited in New Westminster is seeking a Slot Attendant to provide exceptional customer service in a dynamic casino environment. You will assist guests using slot machines, ensuring they have a memorable experience while managing cash and promoting casino initiatives.

Ideal candidates should have strong customer service skills, experience in cash handling, and the ability to thrive in a busy setting. This position offers a casual work environment with various employee benefits.

Qualifications

• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast-paced environment.
• Basic knowledge of slot machine functions is an asset.

Responsibilities

• Assist with awareness of ongoing and upcoming casino promotions.
• Manage slot machine reservations and promote casino initiatives.
• Work in compliance with internal controls and company policies.

Skills

Customer service skills

Cash handling

Ability to multi-task

Education

Serving It Right (BC)

Job description

The Gateway to Your Future

Gateway Casino is seeking a customer‑service professional who loves working in the fast‑paced and exciting world of the casino. The Slot Attendant role places you in the heart of the action and is ideal for those who enjoy interacting with the public and providing next‑level support to guests playing the slot machines.

Description

Position at Starlight Casino

Job Type: Casual

Hourly Wage: $18.60/hr

In this role, you provide vital front‑line customer support that includes observing slot players and machines in specific areas, offering instruction, and answering questions to ensure guests have a memorable experience.

Benefits

• Employee benefits such as medical and dental
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Assist with awareness of and excitement for on‑going and up‑coming casino promotions.
• Manage slot machine reservations and promote casino initiatives.
• Work in compliance with internal controls, company policies and procedures and/or provincial lottery/gaming policies.
• Manage a cash float, verify and provide jackpot payouts and monetary change to guests.
• Report any violations and escape to the appropriate level as necessary.
• Replenish and maintain slot machines, monitor machine stack lights to ensure prompt service.
• Acquire and maintain knowledge of all slot operation policies and procedures.
• Perform other duties as assigned based on operational needs.

What You Bring

• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast‑paced environment.
• Basic knowledge of slot machine functions is an asset.
• Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
• Serving It Right (BC).
• The ability to obtain registration with BCLC.
• Ability to multi‑task and thrive in a team environment.
• A willingness to develop new skills and stay on top of the latest industry news and insights.

Equal Opportunity Employer

Gateway is a proud equal opportunity employer and dedicates itself to respect, integrity, team‑work and exceptional customer service. We are committed to providing an inclusive and barrier‑free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence in the screening, assessment, or selection of applicants.