Slot Attendant

Automatic Data Processing, Inc.; Port Alberni; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive Market Wage

Job summary

Rim Rock Casino in Port Alberni, BC is seeking a casual/on-call Slot Attendant to join a dynamic team and deliver friendly service on the casino floor.

You will monitor floor activity, assist guests, and maintain a clean environment while following safety procedures. The role requires physical ability and a minimum of 1 year of customer service experience; on-call shifts offer flexible hours and exposure to a fast-paced environment.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to lift at least 30 lbs.
• Must be able to stand and walk for extended periods on the casino floor.

Responsibilities

• Demonstrate ability to work by gaming worker standards, covering skill requirements, professionalism and guest services.
• Maintain a clean, tidy and pleasant environment for customers.
• Create an enjoyable guest experience through courteous, friendly and prompt service.
• Report any unusual situations or activities to the Supervisor.
• Follow safe work procedures and report health and safety hazards to a supervisor or Health and Safety rep.
• Handle and resolve customer or equipment issues as they arise.

Skills

Customer Service Experience

Mobility & Stamina

Job description

At Rim Rock Casino, we provide excellent service and experiences for our guests. Our Slot Attendants play a key role in creating an unforgettable experience while working alongside a dynamic team. We are looking for a casual/on call position in Port Alberni, BC, who can work both independently and collaboratively, and thrive in a fast-paced environment.

WHAT YOU’LL DO:

• Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures.
• Maintain a clean, tidy, and pleasant environment for the customers to enjoy.
• Create an enjoyable experience and environment for customers, through courteous, friendly and prompt service of customer needs.
• Report on any unusual situations or activities to the Supervisor.
• Follow safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative.
• Handle and resolve problems as they occur with either customer complaints, or equipment problems.

WHAT YOU’LL BRING:

• Must be able to lift minimum of 30 lbs.
• 1 year of Customer Service Experience.
• Walk and stand for long periods of time as this position requires monitoring the full casino floor activities.

BENEFITS:

• Competitive Market Wage.

We support diversity, equity, and a workplace that is free from harassment and discrimination. We are committed to providing accommodation for people with disabilities. If you require accommodation through any element of the job application process, please notify us and we will work with you to meet your needs.