Slot Attendant

Coulson Group of Companies; Port Alberni; On-site; CAD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive wage

Supportive team environment

Job summary

Rim Rock Casino in Port Alberni, BC is seeking a casual on-call Slot Attendant to join our dynamic team on the casino floor. You will deliver friendly guest service, assist guests with machine play, and maintain a clean, welcoming environment.

Responsibilities include following policies and procedures, reporting unusual activity to supervisors, and helping ensure a safe and enjoyable guest experience while working with a supportive team.

Qualifications

• 1 year of Customer Service Experience.
• Must be able to lift minimum of 30 lbs.
• Walk and stand for long periods of time as this position requires monitoring the full casino floor activities.

Responsibilities

• Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures.
• Maintain a clean, tidy, and pleasant environment for the customers to enjoy.
• Create an enjoyable experience and environment for customers, through courteous, friendly and prompt service of customer needs.
• Report on any unusual situations or activities to the Supervisor.
• Follow safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative.
• Handle and resolve problems as they occur with either customer complaints, or equipment problems.

Skills

Customer service experience

Physical stamina

Job description

At Rim Rock Casino, we provide excellent service and experiences for our guests. Our Slot Attendants play a key role in creating an unforgettable experience while working alongside a dynamic team. We are looking for a casual/on call position in Port Alberni, BC, who can work both independently and collaboratively, and thrive in a fast-paced environment.

WHAT YOU’LL DO:

• Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures.
• Maintain a clean, tidy, and pleasant environment for the customers to enjoy.
• Create an enjoyable experience and environment for customers, through courteous, friendly and prompt service of customer needs.
• Report on any unusual situations or activities to the Supervisor.
• Follow safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative.
• Handle and resolve problems as they occur with either customer complaints, or equipment problems.

WHAT YOU’LL BRING:

• Must be able to lift minimum of 30 lbs.
• 1 year of Customer Service Experience.
• Walk and stand for long periods of time as this position requires monitoring the full casino floor activities.

BENEFITS:

• Competitive Market Wage.
• Supportive Team Environment.

We support diversity, equity, and a workplace that is free from harassment and discrimination. We are committed to providing accommodation for people with disabilities. If you require accommodation through any element of the job application process, please notify us and we will work with you to meet your needs.