Site Reliability Engineering (SRE) Intern

Socket.dev; Quebec; On-site; CAD 16,000 - 27,000; Full time

Job summary

Intelcom is offering an internship where you will gain hands-on experience in infrastructure, automation, and system reliability. You’ll work with cloud platforms, DevOps tools, and monitoring platforms while contributing to real projects across Canada.

Join a fast-moving, innovation-driven team, collaborate with developers and operators, and build dashboards and automation scripts that improve reliability and efficiency.

Qualifications

• Currently pursuing a bachelor's degree in software engineering, computer science, or a related field.
• Interest in infrastructure, automation, and system reliability.
• Familiarity with cloud platforms (AWS, Azure, or GCP) is an asset.
• Understanding of DevOps concepts and tools (Terraform, observability platforms).
• Experience with scripting (Python, Bash, or similar) is a plus.
• Strong initiative, curiosity, and willingness to learn.

Responsibilities

• Assist in detecting and responding to system issues and help document incident reports and post-mortems.
• Support application deployment and stability by collaborating with development and operations teams.
• Contribute to automating routine tasks and writing scripts/tools to improve efficiency and system reliability.
• Help implement and improve monitoring systems (e.g., Datadog) and build dashboards to visualize system health.
• Learn about disaster recovery planning and performance optimization and support documentation efforts.
• Participate in system design discussions, capacity planning, and team brainstorming sessions.
• Explore new technologies, share ideas, and contribute to continuous improvement initiatives.
• The role involves daily (or regular) communication with pan-Canadian stakeholders.

Skills

DevOps concepts

Python scripting

Terraform

Observability tools

Cloud platforms

Automation

Education

Bachelor's degree candidate in Software Engineering/CS

Tools

Datadog

Job description

Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands‑on experience, grow your skills, and explore long‑term career opportunities in a fast‑moving, innovation‑driven environment.

Responsibilities

• Assistin detecting and responding to systemissues andhelp document incident reports and post-mortems.

• Support application deployment and stability by collaborating with development and operations teams.

• Contribute to automating routine tasks and writing scripts/tools to improve efficiency and system reliability.

• Help implement and improve monitoring systems (e.g., Datadog) and build dashboards to visualize system health.

• Learn about disaster recovery planning and performanceoptimization andsupport documentation efforts.

• Participate in system design discussions, capacity planning, and team brainstorming sessions.

• Explorenew technologies, share ideas, and contribute to continuous improvement initiatives.

• Theroleinvolvesdaily(orregular) communicationwithpan-Canadian stakeholders.

Qualifications

• Currently pursuing a bachelor's degree in software engineering,computerscience, or a related field.

• Interest in infrastructure, automation, and system reliability.

• Familiarity with cloud platforms (AWS, Azure, or GCP) is an asset.

• Understanding of DevOps concepts and tools (e.g., Terraform, observability platforms).

• Experience with scripting (Python, Bash, or similar) is a plus.

• Strong initiative, curiosity, and willingness to learn.

#LI-DNI #IG-DNI

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.