Site Reliability Engineering (SRE) Intern

Dragonfly Logistics Lab Inc.; Montreal (administrative region); On-site; CAD 21,000 - 30,000; Part time

Job summary

Intelcom is offering an internship where you’ll contribute to real projects in a fast-moving, innovation-driven environment. You will gain hands-on experience and collaborate with pan-Canadian stakeholders while supporting deployment, reliability, and monitoring efforts.

The role emphasizes learning, initiative, and collaboration across DevOps and development teams, with opportunities to grow into long-term career paths within Intelcom/Dragonfly.

Qualifications

• Pursuing a bachelor's degree in software engineering, CS, or related field.
• Interest in infrastructure, automation, and system reliability.
• Familiarity with cloud platforms is a plus.
• Experience with scripting is a plus.
• Willingness to learn and take initiative.

Responsibilities

• Assist in detecting and responding to system issues and document incident reports.
• Support application deployment and stability with development and operations teams.
• Contribute to automating routine tasks and writing scripts/tools to improve efficiency.
• Help implement and improve monitoring systems (e.g., Datadog) and build dashboards.
• Learn about disaster recovery planning and performance optimization and support documentation.

Skills

Python

Bash

Cloud

DevOps

Education

Pursuing bachelor’s degree in software engineering or CS

Tools

Terraform

Datadog

CI/CD tools

Job description

Make your internship count At Intelcom, interns don't just observe, they contribute meaningfully to real projects that shape how we operate. You'll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities

• Assist in detecting and responding to system issues and help document incident reports and post-mortems.
• Support application deployment and stability by collaborating with development and operations teams.
• Contribute to automating routine tasks and writing scripts/tools to improve efficiency and system reliability.
• Help implement and improve monitoring systems (e.g., Datadog) and build dashboards to visualize system health.
• Learn about disaster recovery planning and performance optimization and support documentation efforts.
• Participate in system design discussions, capacity planning, and team brainstorming sessions.
• Explore new technologies, share ideas, and contribute to continuous improvement initiatives.
• The role involves daily (or regular) communication with pan-Canadian stakeholders.

Qualifications

• Currently pursuing a bachelor's degree in software engineering, computer science, or a related field.
• Interest in infrastructure, automation, and system reliability.
• Familiarity with cloud platforms (AWS, Azure, or GCP) is an asset.
• Understanding of DevOps concepts and tools (e.g., Terraform, observability platforms).
• Experience with scripting (Python, Bash, or similar) is a plus.
• Strong initiative, curiosity, and willingness to learn. #LI-DNI #IG-DNI

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom's daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Two Brands, One Company Thanks for your interest in Intelcom | Dragonfly - our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we're Dragonfly. Click here to learn more about our new identity. Whether you're interested in a job at Intelcom or at Dragonfly, it's from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you'll work to achieve our goals… and yours.