Site Reliability Engineer

Cynet Systems Inc; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Site Reliability Engineer (SRE) to provide hands-on technical support and drive automation initiatives. In this role, you will ensure 24x7 support, manage technology updates, and contribute to incident management. With a focus on continuous improvement and adherence to technical standards, you will enhance productivity and best practices. This position offers a unique opportunity to shape the SRE strategy while leveraging industry-leading practices to deliver top-tier solutions. If you are passionate about SRE and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 2-5 years of experience as an SRE with strong technical skills.
• Bachelor's degree in a relevant field or equivalent practical experience.

Responsibilities

• Provide hands-on SRE support ensuring 24x7 availability.
• Drive automation opportunities and manage technology updates.

Skills

SRE Practices

Python

YAML

Shell Scripting

Linux

Incident Management

Continuous Improvement

Root Cause Analysis

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Mathematics

Bachelor's Degree in Engineering

Bachelor's Degree in Physics

Tools

Azure

Dynatrace

Prometheus

PagerDuty

Moog

Elastic

Azure Monitor

Ansible

Azure Automation

Catchpoint

Job description

Job Description:

• Provide hands-on SRE technical support at the squad level, ensuring 24x7 support.
• Drive transformation by continuously seeking automation opportunities for existing processes.
• Track, audit, monitor, and implement tasks across technical work streams.
• Act as a portfolio SME—understand and document core components, functionalities, and infrastructure of supported applications.
• Serve as an escalation point during on-call rotations, supporting maintenance, scheduled work, support, and release deployments.
• Assist in incident and problem management, including root cause analysis and RCA action ownership.
• Focus on continuous improvement and adherence to technical standards—enhance productivity, monitoring, tooling, and best practices.
• Manage technology updates such as server patching, certificate renewal, and compliance, with an emphasis on automation.
• Develop and implement top-tier technical solutions by monitoring industry-leading practices and adapting them to client needs.
• Leverage team and enterprise resources to develop better solutions and foster a cross-enterprise mindset.
• Contribute to shaping the overall SRE strategy and roadmap development.

Qualifications and Experience:

• 2-5 years of experience as an SRE.
• 4-5 years of related field experience.
• Bachelor’s degree in Computer Science, Mathematics, Engineering, Physics, or equivalent practical experience.
• Advanced knowledge of SRE practices and technologies such as Python, YAML, Shell scripting, Azure, Linux, Dynatrace, Prometheus, PagerDuty, Moog, Elastic, Azure Monitor, Chaos Engineering, MQ, Kafka.
• Experience in production support roles, including off-hours support.
• Ability to influence at senior and principal levels.
• Hands-on experience with SRE tools like Ansible, Azure Automation, Catchpoint.